Residential Plumbing Service Pro — Customer-Focused

HELP Plumbing, Heating and Air Conditioning; Sharonville (OH); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

iPhone / iPad

Uniforms

Medical, dental, vision

401(k) with company match

Life insurance

Paid time off

Holidays

Team events

Job summary

HELP Plumbing, Heating and Air Conditioning in Cincinnati, OH, is seeking an experienced Plumbing Service Technician. You will diagnose residential plumbing issues, educate homeowners, and present repair options that fit budgets while delivering exceptional workmanship and service.

Join a team that values customer-first experiences, ongoing training, and strong earning potential through base pay plus commissions.

Qualifications

• 2+ years of residential plumbing service experience.
• Ability to educate homeowners and present Good, Better, Best repair and replacement options.
• Strong customer service and communication skills.
• Knowledge of local plumbing and mechanical codes.
• Valid driver's license with a clean driving record.
• Self-motivated and able to work collaboratively with team members.

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems and fixtures.
• Educate homeowners on the condition of their plumbing systems and present repair options.
• Present repair and replacement options that fit the home and budget.
• Identify opportunities for system improvements and preventative maintenance.
• Complete accurate estimates, invoices, and service documentation using mobile tech.
• Maintain a clean, organized company vehicle and professional appearance.
• Participate in ongoing training to improve skills and income potential.
• Meet or exceed individual performance, customer satisfaction, and sales goals.

Skills

Diagnostic skills

Residential plumbing

Customer service

Communication

Team collaboration

Tools

Tablets

Mobile software

Job description

HELP Plumbing, Heating and Air Conditioning in Cincinnati, OH, is seeking an experienced Plumbing Service Technician. You will diagnose residential plumbing issues, educate homeowners, and present repair options that fit budgets while delivering exceptional workmanship and service.

Join a team that values customer-first experiences, ongoing training, and strong earning potential through base pay plus commissions.