Residential Plumber & Home Comfort Advisor

HELP Plumbing, Heating and Air Conditioning; Mason (OH); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Competitive pay + commissions

Company vehicle

Tools provided

Health insurance

401(k) with match

Life insurance

Paid time off

Team events

Job summary

HELP Plumbing, Heating and Air Conditioning is seeking an experienced Plumbing Service Technician in Mason, OH to diagnose residential plumbing issues, educate homeowners, and present repair and replacement options that fit the home and budget.

In this role you will deliver exceptional workmanship, maintain a professional appearance, and participate in ongoing training to improve technical and sales capabilities, with commissions based on performance.

Qualifications

• 2+ years of residential plumbing service experience with strong diagnostic and troubleshooting skills.
• Ability to educate homeowners and present Good, Better, Best repair and replacement options.
• Strong customer service, communication, and relationship-building skills.
• Ability to identify additional service opportunities while maintaining a customer-first approach.
• Knowledge of local plumbing codes.
• Valid driver's license with a clean driving record.

Responsibilities

• Diagnose, troubleshoot, and repair residential plumbing systems and fixtures.
• Educate homeowners on the condition of their plumbing systems to deliver an exceptional customer experience.
• Present repair and replacement options that fit the home and budget.
• Identify opportunities for system improvements, upgrades, water quality solutions, fixture replacements, and preventive maintenance.
• Complete accurate estimates, invoices, and service documentation using mobile technology.
• Maintain a clean, organized company vehicle and professional appearance.
• Participate in ongoing technical and sales training to continually improve skills and income potential.
• Consistently achieve individual performance, customer satisfaction, and sales goals.

Skills

Residential plumbing

Customer education

Communication

Sales opportunities

Tools

Tablet

Mobile software

Estimates software

Job description

HELP Plumbing, Heating and Air Conditioning is seeking an experienced Plumbing Service Technician in Mason, OH to diagnose residential plumbing issues, educate homeowners, and present repair and replacement options that fit the home and budget.

In this role you will deliver exceptional workmanship, maintain a professional appearance, and participate in ongoing training to improve technical and sales capabilities, with commissions based on performance.