Residential Plumbing Service Leader

Roscoe Brown Inc; Murfreesboro (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Roscoe Brown Inc seeks a Residential Plumbing Service Manager to lead the daily operations of the residential plumbing service department. You will coach technicians, optimize scheduling, and drive revenue growth while delivering exceptional customer service.

The role requires coordinating with dispatch, customer service, and leadership to meet company goals. Responsibilities include mentoring staff, managing training, ensuring safety and compliance, and promoting maintenance programs.

Qualifications

• Minimum of 5 years of residential and/or commercial plumbing experience, supervisory experience, or a combination.
• Strong leadership and team development skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Excel, Outlook, Word) and Apple devices.

Responsibilities

• Lead and develop Residential Plumbing Technicians and Helpers.
• Oversee daily service operations and scheduling.
• Monitor performance metrics and drive revenue growth.
• Maintain clear cross-department communication.
• Ensure OSHA and safety compliance.

Skills

Residential plumbing experience

Supervisory experience

Communication skills

Microsoft Office

Apple devices

Job description

Roscoe Brown Inc seeks a Residential Plumbing Service Manager to lead the daily operations of the residential plumbing service department. You will coach technicians, optimize scheduling, and drive revenue growth while delivering exceptional customer service.

The role requires coordinating with dispatch, customer service, and leadership to meet company goals. Responsibilities include mentoring staff, managing training, ensuring safety and compliance, and promoting maintenance programs.