Residential Plumbing Field Supervisor

Colonial Plumbing, Heating & Air; Colonial Heights (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Dental and AFLAC options (pre-tax)

AD&D and term life insurance

401(k)

Six paid holidays per year

Generous PTO after 90 days

Job summary

Colonial Plumbing, Heating & Air is seeking a Residential Plumbing Field Supervisor to lead technicians and apprentices, coach on-site, and improve team performance. The role emphasizes mentoring, diagnostics, and ensuring high-quality service for customers.

A full-time, on-site position with competitive compensation and a strong benefits package is offered. The company values its people and highlights work-life balance with no regular on-call rotation, plus health, dental, AFLAC options, life

Qualifications

• Ability to mentor technicians and apprentices.
• Strong written and verbal communication skills.
• Excellent organizational and follow-through abilities.
• Ability to teach technical skills and provide constructive feedback.
• Experience with residential plumbing and diagnostics.

Responsibilities

• Lead technicians and apprentices through coaching, ride-alongs, and field visits.
• Guide troubleshooting, review workmanship, and ensure issue resolution from start to finish.
• Assist training initiatives and monitor field documentation and work orders.
• Collaborate with inventory and office teams to support department performance.

Skills

Leadership

Coaching

Communication

Organization

Scheduling systems

Job description

Join Colonial Plumbing, Heating & Air and take the next step in your leadership career with a company that genuinely values its people. If you're an experienced professional who enjoys mentoring others, improving team performance, and helping customers receive exceptional service, this is your opportunity to make a lasting impact while building a rewarding future.

This full-time Residential Plumbing Field Supervisor position offers competitive compensation and the advantage of no regular on-call rotation, allowing for greater work-life balance. We also provide an outstanding benefits package that includes:

• Health benefits
• Dental and AFLAC options (pre-tax)
• AD&D and term life insurance
• A 401(k)
• Six paid holidays per year
• Generous PTO after 90 days

THE PROFESSIONAL WE WANT ON OUR TEAM

• Valid driver's license and required credentials
• Plumbing and backflow certifications are valued
• Strong residential plumbing service experience and sound judgment in diagnosis, repair, and workmanship
• Ability to teach technical skills and provide constructive, respectful feedback
• Strong written and verbal communication skills
• Excellent organizational and follow-through abilities
• Ability to utilize scheduling and work-order systems effectively

If you meet the qualifications above, we'd love to tell you more about the position!

A CLOSER LOOK AT YOUR ROLE

As our Residential Plumbing Field Supervisor, you will lead technicians and apprentices through coaching, ride-alongs, field visits, and ongoing support. You will help resolve difficult plumbing issues, guide technicians through troubleshooting and repair decisions, review callbacks and workmanship concerns, and ensure customer issues are addressed professionally from start to finish. You will also assist with training initiatives, monitor work-order quality and documentation, collaborate with inventory and office teams, and support improvement projects designed to strengthen department performance. Your success will be measured by the overall success of the team you help develop and lead.

THE COMPANY BEHIND THE OPPORTUNITY

Colonial Plumbing Heating Air is a full-service plumbing, heating, and cooling company dedicated to handling our customers' home and commercial service needs. From furnace and AC maintenance to whole-home repiping and water heater installation, we focus on providing tailored solutions for each customers' unique circumstances. We know our customers by name and have their best interests in mind.

We know that our employees are the foundation of our success. This is why we offer competitive compensation and excellent benefits. Here at Colonial Plumbing Heating Air, we truly value our team members so no one is just a number to us.

READY TO BUILD SOMETHING GREAT?

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.