Plumbing Field Supervisor

Landry Mechanical Inc; Millbury (MA); On-site; USD 61,992 - 75,768; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401k with 4% match

Paid training

Company truck and gas card

Job summary

Landry Mechanical Inc is seeking a dedicated Plumbing Field Supervisor in Millbury, MA, to ensure excellent service delivery and support to field technicians. This position requires a Journeyman Plumbing License and at least 5 years of field experience.

Responsibilities include handling tech support calls, mentoring staff, and assisting in operations for plumbing services. The company offers a competitive salary, bonuses, and a great work environment with various benefits.

Qualifications

• 5+ years of verifiable field experience as a lead Plumbing service technician.
• Understanding of local code and manufacturing instructions.
• Ability to read and interpret blueprints and technical drawings.

Responsibilities

• Handle field tech support calls from your field team.
• Train on best practices and troubleshooting.
• Provide coaching and mentoring in the field.

Skills

Journeyman Plumbing License

Field experience as a lead Plumbing service technician

Computer literacy

Leadership skills

Problem-solving skills

Education

Active Journeyman License

Tools

ServiceTitan

Microsoft Word

Google sheets & docs

Job description

Are you an experienced Plumbing Service Technician who takes pride in your work? Do you have field supervisory experience? Are you dedicated to your team and to providing excellent customer service? If you answered yes to these questions then we want to talk to YOU!

We are looking for a Residential Plumbing Field Supervisor to join our team!

Come join Landry Mechanical, the fastest growing home services company in the area. Unlike most companies in our area, we are privately and family-owned and operated. Not only do we have an excellent reputation for customer service, but we have an excellent reputation as a great place to work as well! We are committed to hiring and working with the best.

Applicants must have an active Journeyman Plumbing License and live within 40 miles of Millbury, MA.

Why Choose Landry?

• Competitive pay – $45 to $55/hr. (Based on skills & experience), plus bonus potential!
• Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, vision
• Work life balance – We offer PTO and a floating PTO day per year
• 401k Plan with a 4% match
• A company truck and gas card!
• New technology, including iPhone, iPad & access to integrated ServiceTitan software
• PAID TRAINING - Nexstar, leadership, and technical training in-house & travel
• Team Building events (Baseball games, Bowling, breakfasts, etc.)
• We are consistently growing and so are the opportunities for advancement
• Take pride in working for a company that makes a difference in the community and always does right by the customer

What You’ll Do

• Handle field tech support calls from your field team
• Train on best practices, troubleshooting, and installation guides
• Provide 1-1 coaching and mentoring in the field
• Run warranty calls
• Provide operations support in the Plumbing installation and service departments
• Assist managers in conducting ride-alongs for technical and customer service evaluation
• Assist Pre-Install Inspector with converting a "sold job" to a booked installation
• Assist in onboarding new Service technicians
• Maintain duties as a field technician when high demand occurs

Requirements of our next Plumbing Field Supervisor

• You have an active Journeyman license or better
• At least 5 years of verifiable field experience as a lead Plumbing service technician
• An understanding of local code and manufacturing instructions
• A positive outlook and 'can do' attitude
• Excellent multi-tasking skills
• Basic computer skills (Email, Microsoft Word, Google sheets & docs, ServiceTitan and OnCall Air CRM)
• Strong code knowledge
• Ability to read and interpret blueprints and technical drawings
• Strong leadership skills
• Excellent problem-solving skills and attention to detail
• Valid driver's license with a clean driving record
• Able to successfully pass preemployment checks

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Millbury.

You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best.

People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Our Core Values

Honesty / Consistency / Creativity / Collaboration / Growth / Accountability