Residential Outbound Sales Representative (Remote)

Freddie Mac; Phoenix (AZ); Remote; USD 55,000; Full time

Job summary

An award-winning organization in the telecommunications industry is seeking motivated individuals for a remote sales opportunity. This role focuses on engaging with customers, ensuring their satisfaction, and upselling services. With a target annual salary of $55,000 and an excellent benefits package starting from day one, this position offers a flexible work environment and the chance to be part of a recognized employer. If you are passionate about customer service and have a proactive approach to sales, this could be the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Plans

401(k) Match Program

Paid Time Off

Flexible Work Environment

Qualifications

• 3 to 6 months of related experience and/or training preferred.
• Proactive approach to customer engagement and support.

Responsibilities

• Follow up with customers to ensure satisfaction and upsell services.
• Make outbound calls to introduce communication packages.

Skills

Outbound Telemarketing

Strong Communication Skills

Customer Service

Sales Skills

Problem-Solving Skills

Education

Associate's Degree

Tools

SalesForce

Job description

Employer Industry: Telecommunications

Why consider this job opportunity:
- Target annual salary of $55,000
- Excellent benefits package starting on day one, including medical, dental, and vision plans
- Generous 401(k) match program starting the first day of service, up to 5% of eligible compensation
- 100% remote work opportunity, allowing for a flexible work environment
- Paid time off policy that includes vacation, holidays, and personal/sick days
- Opportunity to work with an award-winning organization recognized as one of Forbes' "America's Best Midsized Employers" from 2021 to 2023

What to Expect (Job Responsibilities):
- Follow up with current customers to ensure satisfaction and upsell services by presenting additional options
- Make outbound calls to potential residential customers to introduce Sparklight's communication packages
- Provide high-level customer service by accurately entering customer data into the SalesForce system
- Utilize knowledge of Sparklight's products to assist customers with inquiries and demonstrate the value of switching services
- Engage proactively with customers to encourage commitment and problem-solve as needed

What is Required (Qualifications):
- A proactive approach to customer engagement
- Previous outbound telemarketing experience in a call center is preferred
- Strong communication skills with the ability to direct conversations and close sales
- 3 to 6 months of related experience and/or training; an Associate's degree or higher is preferred
- Commitment to delivering excellent customer service and support

How to Stand Out (Preferred Qualifications):
- Experience in sales or customer service roles
- Familiarity with CRM systems, particularly SalesForce
- Ability to work independently and manage time effectively in a remote setting
- Strong problem-solving skills and ability to think on your feet
- Outgoing personality with a passion for helping customers

#Telecommunications #RemoteWork #SalesOpportunity #CareerGrowth #CustomerService

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