Residential Operations Administrator

2B Residential; Missouri; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Residential Operations Admin to support the Vice President and Associate Vice President teams. This role involves assisting with Yardi software requests, implementing new software processes, and managing billing operations. The ideal candidate will possess strong communication and organizational skills, along with a commitment to excellence. Join a dynamic team where you can make a significant impact on operations and contribute to the success of the organization. If you're a self-motivated professional looking for a rewarding opportunity, this position is perfect for you.

Qualifications

• 5 years of experience with Yardi Software required.
• Strong organizational and problem-solving skills needed.

Responsibilities

• Assist with reviewing and completing on-site requests for Yardi systems.
• Manage utility bill back programs and benchmark data.
• Communicate with marketing on upcoming billings and projects.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Analytical Skills

Yardi Software

Job description

SUMMARY:

The Residential Operations Admin assists the Vice President and Associate Vice President teams with day-to-day functions for 2B Residential and related parties. They also serve as the primary contact for Yardi support requests.

DUTIES AND RESPONSIBILITIES:

1. Assist with reviewing and completing on-site requests made for Yardi systems.
2. Assist with implementing new software processes and ensuring best practices.
3. Assist VPs, AVPs, and marketing with credit card reconciliations.
4. Assist VPs and AVPs with replacement reserve requests.
5. Assist marketing and VPs/AVPs with company-wide billings.
6. Assist marketing with billing properties for services rendered.
7. Assist with monitoring the general 2B Info email address.
8. Monitor specials and ILS feeds through RentCafe.
9. Assist with general data entry and projects as needed by the operations team.
10. Assist with managing utility bill back programs and benchmarking.
11. Communicate with the marketing team on upcoming billings and completed projects.

QUALIFICATIONS:

1. This position requires a positive and self-motivated professional with good communication skills.
2. Ability to communicate clearly with on-site team members, marketing, regional, and other stakeholders.
3. Strong organizational, problem-solving, and analytical skills; ability to manage priorities and workflow.
4. 5 years of experience with Yardi Software.
5. Commitment to excellence and high standards.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk or stand for sustained periods while addressing residents, guests, prospects, and vendors. The employee must occasionally lift and/or maneuver up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.