Residential Mortgage Loan Officer — Grow Client Relationships

KeyBank; Mahopac (NY); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Commission and incentives

Job summary

KeyBank is seeking a Mortgage Loan Officer in Baldwin Place, NY to help clients originate residential loans. You will analyze options, gather documents, and guide borrowers from application to closing while meeting sales goals and maintaining high loan quality.

Role requires 4+ days/week in-branch service, collaboration with agents, and ongoing knowledge of products, rates, and market trends to best serve clients.

Qualifications

• Excellent communication skills, both written and verbal.
• Strong customer service skills with a client-first approach.
• Knowledge of mortgage products, lending options and regulations.

Responsibilities

• Prospect home lending business and develop new client relationships.
• Originate and process a targeted number of mortgage transactions.
• Provide clients with detailed mortgage options and terms.
• Gather documents and serve as primary contact during loan process.
• Maintain client satisfaction and loan quality; follow policies.
• Develop knowledge of KeyBank products and services.
• Collaborate with real estate agents and financial advisors.
• Work in branch setting 4+ days/week with team huddles.

Skills

Communications

Customer service

Sales & service

Financial acumen

Mortgage origination

Interest rates & terms

Real estate partnerships

Education

Bachelor's degree in business/non-finance field

Job description

KeyBank is seeking a Mortgage Loan Officer in Baldwin Place, NY to help clients originate residential loans. You will analyze options, gather documents, and guide borrowers from application to closing while meeting sales goals and maintaining high loan quality.

Role requires 4+ days/week in-branch service, collaboration with agents, and ongoing knowledge of products, rates, and market trends to best serve clients.