Residential Mortgage Lending Processor

F&M Trust; Chambersburg (Franklin County); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A community-based bank is seeking a Mortgage Processor to manage a pipeline of loan files and facilitate the mortgage process. This role involves interacting with homebuyers, real estate professionals, and other stakeholders to ensure seamless communication throughout the loan process. Ideal candidates will have strong communication skills, attention to detail, and a background in customer lending. This position offers a hybrid working arrangement after an introductory period, emphasizing stability and community service.

Qualifications

• Experience handling customer lending or comparable mortgage processing experience.
• Ability to learn internal policies and government loan programs.
• Understanding of RESPA, Regulation Z, Regulation B and HMDA is a plus.

Responsibilities

• Manage a pipeline of mortgage files and collect information for loan packages.
• Order necessary evaluations and prepare disclosures for customers.
• Communicate daily with homebuyers, real estate agents, and title companies.
• Contribute to the successful processing of residential mortgage loans through accurate data entry and document preparation.

Skills

Excellent communicator, both written and verbal

Strong organization skills

Attention to detail

Strong math skills

Adaptability to changing regulations

Professional phone experience in customer lending

Learning internal policies

Regulatory knowledge (RESPA, Reg Z/B,/

Phone experience in customer lending

Education

High School Diploma or GED

Tools

Word

Excel

MS Excel

Job description

WHAT SETS US APART?

F&M is a true community bank. We are a community-based lender committed to our hometowns with over 115 years of history. While market conditions shift and national (online) lenders scale back, we remain steadfast in serving our communities with stability and personalized service. We don't have that feeling of 'just being an employee number' and instead offer that workplace connection atmosphere with the long-term stability and fulfilling career potential.

About The Role

Our Mortgage Processors have a wide variety of responsibilities that they work through on an on-going basis. As a processor you'll be handling a pipeline of mortgage files which involves collecting, inputting, and analyzing information for loan packages, ordering necessary evaluations, preparing and communicating disclosures to customers, preparing documents for a variety of stakeholders, and more. Communication between yourself and homebuyers, real estate agents, title companies, and other internal teammates will be a daily occurrence. At the end of the day, you're fulfilled knowing that you were a key piece in fulfilling dreams of homeownership. Whether you're helping first-time homebuyers, your neighbors, a family on your child's sports team, or another family in your community, you are pivotal in helping them through the, or one of the biggest purchases in their life.

For an experienced mortgage processor (or comparable experience working with mortgages) we have a more senior role that would be accompanied by a competitive salary commensurate with industry experience.

Those who are early in their residential mortgage career can still be an excellent fit for this role when they bring the essential professional skills and experience needed to succeed. Because the mortgage industry is continually evolving, candidates should demonstrate strong learning agility, adaptability to changing regulations, and a commitment to providing exceptional service to our customers and community. Individuals must also meet the minimum qualifications outlined below.

Location

This position will report to Chambersburg, PA or another available office location within the Capital Region. A hybrid working arrangement is available following a satisfactory introductory period and successful demonstration of key accountabilities.

Minimum Qualifications

• High School Diploma or GED
• Professional phone experience in customer lending
• Working knowledge of RESPA, Regulation Z, Regulation B, and HMDA
• Excellent communicator, both written and verbal
• Strong organization skills and ability to multi-task
• Attentive to details
• Strong math skills with high degree of accuracy
• Proficient in Word and Excel and able to learn mortgage software
• Aptitude and desire to learn internal policies and procedures and government loan programs

Comparable Job Titles

Here at F&M we call this position a Residential Mortgage Lending Processor, but to help the title resonate with you, other employers may title the position a loan closer, mortgage loan assistant, mortgage opener, mortgage post-closer, mortgage processor, mortgage setup, mortgage underwriter, and residential mortgage underwriter.

F&M Trust is an Equal Opportunity Employer - Disability/Vet