Residential Mortgage Advisor & Relationship Builder

First National Bank of Pennsylvania

Raleigh (NC)

On-site

USD 55,000 - 85,000

Full time

14 days+

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Job summary

F.N.B. Corporation seeks a Mortgage Banking Consultant to originate residential mortgage loans through internal and external referrals, counseling customers on lending options and delivering excellent service.

You will manage the loan pipeline and support sales initiatives while maintaining compliance and strong partnerships. The role emphasizes cross-selling initiatives, customer satisfaction, and proactive relationship management, with reporting that varies by assignment.

Qualifications

Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level

Responsibilities

Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
Counsels customers on lending options and solutions to meet their needs.
Supports and facilitates key banking partnerships.
Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.