RESIDENTIAL MANAGER

Resources for Human Development; Bethlehem (Northampton County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DailyPay – Access Your Earned Wages

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Employee Referral Bonuses

Company-Paid Training

Job summary

Mainstay United is seeking a Residential Manager in Bethlehem, PA to lead daily operations of our community homes and ensure high-quality, person-centered services for individuals with developmental disabilities.

You will supervise direct support staff, coordinate schedules, support health and safety, and advocate for independence and community integration while maintaining compliant documentation and on-call availability.

Qualifications

• High school diploma or equivalent required.
• At least three years' experience with individuals with developmental disabilities and/or mental health challenges.
• Must be at least 21 years old.
• Valid driver's license and reliable transportation.
• Strong leadership, communication, and organizational skills.
• Ability to supervise staff in a residential setting.
• Able to complete required background clearances.

Responsibilities

• Oversee daily operations of assigned residential homes and ensure high-quality services.
• Supervise Lead Direct Support Professionals and Direct Support Professionals.
• Create a safe, supportive, and empowering environment for individuals.
• Assist individuals with daily living activities, personal care, meals, and community participation.
• Promote independence, self-advocacy, and community engagement.
• Ensure staffing coverage and manage employee schedules.
• Conduct training, orientation, coaching, and performance management.
• Monitor medication administration and support medication management.
• Coordinate medical appointments and health-related services.
• Maintain documentation and consumer records.
• Participate in on-call and respond to emergencies.
• Ensure compliance with state regulations and organizational policies.
• Monitor home safety, inspections, and emergency preparedness.
• Manage consumer funds, petty cash, and household budgets.
• Advocate and liaison with families, providers, and community resources.

Skills

Compassionate

Dependable

Organized

Team-Oriented

Service-Focused

Professional

Positive Leader

Committed to Helping Others

Education

High school diploma or equivalent

Experience with individuals with developmental disabilities/mental health challenges

21 years of age

Driver's license

Leadership, communication & organizational skills

Job description

Make a Difference Every Day Residential Manager

Bethlehem, Pennsylvania

Mainstay United by Resources for Human Development (RHD)

Full-Time, Non-Exempt

DailyPay Available

Looking for More Than Just a Job?

At Mainstay United, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking compassionate, dedicated leaders who are looking for more than a paycheck. We're looking for professionals who want to make a difference, build rewarding careers, and become part of a team committed to helping individuals with intellectual and developmental disabilities thrive.

Whether you're an experienced residential professional or an emerging leader looking to take the next step in your career, we provide the support, resources, and opportunities needed to help you succeed.

About Mainstay United

Mainstay United, a program of Resources for Human Development (RHD), is dedicated to providing high-quality residential services that promote independence, dignity, inclusion, and personal choice for individuals with intellectual and developmental disabilities. Our employees play a critical role in helping people achieve their goals while building stronger, more inclusive communities.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Paid Training Programs
• Professional Development Opportunities
• Leadership Development Programs
• Advancement Opportunities within RHD
• Ongoing Mentorship and Coaching
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Make a Difference Every Day
• Support Individuals and Families
• Build Meaningful Relationships
• Lead and Develop Teams
• Strengthen Communities
• Join a Mission-Driven Organization

What You’ll Do

• Oversee the daily operations of assigned residential homes and ensure high-quality services are provided.
• Supervise Lead Direct Support Professionals and Direct Support Professionals.
• Create a safe, supportive, and empowering environment for individuals receiving services.
• Assist individuals with daily living activities, personal care, meal preparation, and community participation.
• Promote independence, self-advocacy, and meaningful community engagement.
• Ensure appropriate staffing coverage and manage employee schedules.
• Conduct employee training, orientation, coaching, and performance management activities.
• Monitor medication administration processes and support medication management compliance.
• Coordinate medical appointments and monitor health-related services.
• Maintain accurate documentation, consumer records, and electronic health records.
• Participate in on-call responsibilities and respond to emergencies as needed.
• Ensure compliance with state regulations, licensing requirements, and organizational policies.
• Monitor home safety, conduct inspections, and oversee emergency preparedness activities.
• Manage consumer funds, petty cash, and household budgets in accordance with regulations.
• Serve as an advocate and liaison with families, providers, and community resources.

Who We’re Looking For

• Compassionate
• Dependable
• Organized
• Team-Oriented
• Service-Focused
• Professional
• Positive Leader
• Committed to Helping Others

Qualifications Required

• High school diploma or equivalent
• Minimum three (3) years of experience working with individuals with developmental disabilities and/or mental health challenges
• At least 21 years of age
• Valid non-provisional driver's license and reliable transportation
• Strong leadership, communication, and organizational skills
• Ability to supervise and support employees in a residential setting
• Ability to successfully complete required background clearances

Preferred

• Supervisory or management experience in a residential or group home setting
• CPR and First Aid certifications
• Experience with medication administration and healthcare coordination
• Knowledge of state and federal regulations related to residential services
• Experience with behavioral support and crisis intervention

Schedule

• Full-Time, Non-Exempt
• Standard 40-hour workweek with flexibility based on staffing and program needs
• Participation in on-call rotation responsibilities
• Ability to respond to emergencies and support coverage needs
• Evening, weekend, and holiday availability may be required

Physical Requirements

• Ability to lift up to 50 pounds or more
• Ability to sit, stand, walk, bend, reach, stoop, twist, and climb stairs
• Ability to drive and travel between program locations
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Mainstay United is a program of Resources for Human Development (RHD) and part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.