Residential Life and Technology Assistant

Health & Human Services; United States; On-site; USD 32,000 - 57,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) Division of Services for the Blind is seeking a Casework Associate I (S) in Raleigh, NC. The role supports residential students, assists with daily living skills, and coordinates with staff to promote independence and safety.

Located at the CTC, the position involves shift work (2pm-10:30pm, Sun-Thu) and collaboration with an interdisciplinary team to reinforce classroom learning and community integration.

Qualifications

• Bachelor's degree (or equivalent) in a related discipline and related experience.
• Experience working with visually impaired individuals and in residential settings.
• First Aid, CPR and AED certification or equivalent training.

Responsibilities

• Support residential services for individuals who are visually impaired or blind, promoting independence.
• Assist with daily living skills and classroom-to-life skill transfer.
• Collaborate with the residential life team to ensure safety and individualized support.

Skills

Experience with visually impaired

Residential setting experience

First Aid CPR AED

Education

Bachelor's degree in related discipline or equivalent

Tools

JAWS

ZoomText

Job description

Agency Dept of Health and Human Services Division Blind Services Job Classification Title Casework Associate I (S) Position Number 60043193 Grade NC04

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position is a vital part of residential services which allow eligible people from around the state to receive services in this one-of-kind program in North Carolina. It is based at the DSB Career and Training Center (CTC) in Raleigh, NC which offers services to individuals who are visually impaired, blind, or deafblind to assist them with achieving their goals of independence, education, and employment. Services are available to adults and teens. Many individuals served also have secondary disabilities. The CTC offers residential services 24 hours a day, five to seven days a week, 12 months a year. All residential students return home for holidays and scheduled breaks. This position works 2pm-10:30pm, Sunday through Thursday. It serves in a rotation of staff who cover third shift absences when needed. Students participate in classroom instruction during the weekdays and in the evenings they practice skills learned in the classroom in real life settings. The Residential Life and Technology Assistant works collaboratively as part of a team to support individuals in the residential program. Supports include reinforcement of classroom learning regarding assistive technology and daily living skills. Additionally, this position works with the residential life team to ensure safety and security while also allowing students to function as independently as possible within their specific circumstances. Other activities include assisting with recreational activities, orientation to the facility and supporting students who are adapting to change. This position works under the direct supervision of the Residential Life Coordinator and is expected to work collaboratively as an integral part of the residential services team while also exercising initiative and sound judgment. While this position requires technical knowledge, it requires a mix of both technical and human service skills. Onboarding training on technology used by individuals who are blind, visually impaired or deafblind is available. Division of Services for the Blind also offers an annual training week to CTC staff as well as intermittent trainings on topics essential to providing effective services to the people we serve.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $32,287 - $56,502

Recruitment Range: $32,287 - $50,000

• Experience working with individuals who are blind or visually impaired.
• Experience working in a residential setting.
• First Aid, CPR and AED certification.
• Familiar with JAWS, Zoom Text, and other assistive technology.

This position is funded in part through federal funds. This position will close at 11:59 p.m. the night before the end date. The Division of Services for the Blind provides services to people who are visually impaired, blind and deaf-blind to help them reach their goals of independence and employment.

Compensation & Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

• Health insurance options
• Standard and supplemental retirement plans
• NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
• Paid vacation
• Sick leave
• Community service leave
• Paid parental leave (available to eligible employees)

Visit website for State Benefits Supplemental and Contact Information

Equal Opportunity

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

• Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution; or Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.