Residential HVAC Technician — Growth, Take-Home Vehicle, Balance

New Era Plumbing & HVAC, LLC; Dracut (MA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Take-home company vehicle

Health and dental insurance

401(k) with company match

Paid Time Off

Paid birthday off

Short-term disability insurance

Job summary

New Era Plumbing & HVAC, LLC in Dracut, MA is seeking an Entry Level HVAC Service Technician to diagnose and repair residential heating and cooling systems, and to perform preventative maintenance. The role offers a take‑home company vehicle, balanced schedule, and competitive pay ($30-$40/hr) with SPIFFs/commission, plus benefits and professional development as the team grows.

Ideal candidates have 3+ years of residential HVAC experience, EPA certification, strong communication, and a

Qualifications

• 3+ years of residential HVAC service experience.
• EPA Certification.
• Ability to read wiring diagrams and technical manuals.
• Valid driver's license with a clean driving record.
• Strong communication and customer service skills.
• Positive attitude and willingness to learn.

Responsibilities

• Diagnose and repair residential heating and cooling systems.
• Perform preventative maintenance and seasonal tune-ups.
• Troubleshoot electrical, mechanical, and airflow issues.
• Educate homeowners on repair options and system recommendations.
• Deliver exceptional customer service and professionalism.
• Communicate effectively with dispatch, management, and team members.

Skills

Customer service

Troubleshooting

Communication

Reading wiring diagrams

Time management

Education

EPA Certification

NATE Certification

Tools

ServiceTitan

Job description

New Era Plumbing & HVAC, LLC in Dracut, MA is seeking an Entry Level HVAC Service Technician to diagnose and repair residential heating and cooling systems, and to perform preventative maintenance. The role offers a take‑home company vehicle, balanced schedule, and competitive pay ($30-$40/hr) with SPIFFs/commission, plus benefits and professional development as the team grows.

Ideal candidates have 3+ years of residential HVAC experience, EPA certification, strong communication, and a