Residential HVAC Technician — Comfort Club Specialist

Authority Brands; Indianapolis (IN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

PTO

Paid holidays

401(k)

Job summary

Authority Brands Inc. is seeking an HVAC Maintenance Technician to service residential heating and air conditioning systems, delivering a high-quality customer experience and adhering to company standards.

The role focuses on maintenance calls and accurate documentation, while maintaining a professional image on every visit. Responsibilities include managing maintenance and replacement calls, keeping records, mentoring trainees, and participating in company training while prioritizing safety and

Qualifications

• GED or high school diploma required.
• Associate's degree in a related field preferred.
• Ability to pass NATE Core Test.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screen.

Responsibilities

• Conduct Comfort Club and revenue maintenance calls as well as parts/component replacement calls.
• Accurately documents age and type of each system component on invoices, costs for services and services completed.
• Debrief service call with dispatch after each service call.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Maintain a professional image and a courteous demeanor with customers and associates at all times.
• Follow safety policies and procedures.
• Abiding by ALL One Hour standards of performance and code of ethics.
• Respecting the customer’s property.
• Participate in ALL company sponsored training classes.
• Assist in mentoring and training maintenance technicians.

Skills

Communication skills

Customer service

Education

GED or High School Diploma

Associate's degree in related field (preferred)

Job description

Authority Brands Inc. is seeking an HVAC Maintenance Technician to service residential heating and air conditioning systems, delivering a high-quality customer experience and adhering to company standards.

The role focuses on maintenance calls and accurate documentation, while maintaining a professional image on every visit. Responsibilities include managing maintenance and replacement calls, keeping records, mentoring trainees, and participating in company training while prioritizing safety and