Residential HVAC Technician

TrustalRecruiting; Orrville (OH); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Hiring bonus

Take-home vehicle

Gas card

Paid training

Health insurance after 90 days

PTO & paid holidays

Job summary

Aire Serv of Northeast Ohio is hiring experienced Residential HVAC Service Technicians to deliver reliable service with clear communication to homeowners and independent completion of typical residential calls from day one.

We offer a $5,000 signing bonus, base pay $30–$45/hr based on experience, and a 40-hour weekly guarantee through slower winter months. Take-home vehicle provided when on-call, plus paid training and benefits after 90 days.

Qualifications

• 3+ years of residential and light commercial HVAC technician experience.
• At least 2 years of residential HVAC troubleshooting, problem solving, and repairing.

Responsibilities

• Complete standard service diagnostic workflow and documentation in ServiceTitan.
• Isolate and repair common failures on residential split systems and gas furnaces.
• Perform PM tune-ups and customer-facing explanations/estimates; explain/modulate equipment operation.
• Accurately complete work orders, collect payment, and close tickets.
• Communicate professionally with homeowners, Dispatcher, and report to Sales Manager.
• Utilize ServiceTitan, Rilla, mobile diagnostic tools, and standard HVAC hand/power tools; bring basic tools; company provides specialty equipment and vehicle.

Skills

HVAC experience

Troubleshooting

Customer communication

On-call readiness

Valid driver’s license

Attendance reliability

Tools

ServiceTitan

Rilla

HVAC diagnostic tools

Job description

Residential HVAC Service Technician – Year-Round Stability, Guaranteed 40 Hrs/Wk & $5,000 Hiring Bonus

About the Company

We are a growing Aire Serv franchise serving Wayne County and the surrounding Northeast Ohio area with aggressive expansion plans. We operate with a fast-growth mindset, clear expectations, regular training and coaching, and real opportunities to lead and advance. We’re building an enjoyable, transparent, and rewarding workplace for technicians who want to grow their careers, offering true year-round stability so you never have to worry about shoulder-season slowdowns.

Role Summary

We’re hiring experienced Residential HVAC Service Technicians to join our team. Service-focused candidates must communicate clearly with homeowners, explain options and needed solutions, and independently complete common residential service calls from day one. In a competitive market, we value skilled diagnostic talent and offer consistent hours, guaranteed stability, and premier pay to match. This role reports to our Sales Manager.

What's It For You

• $5,000 Hiring Bonus
• Base pay: $30–$45/hr. based on experience. Otherperformance bonus opportunities(Last year our top tech earned an OTE of $120,000).
• Guaranteed Hours: We offer a 40-hour weekly guarantee through the slower winter months - no shoulder season layoffs or paycheck anxiety.
• Take-home vehicle provided (if on-call) and gas card provided.
• Paid training, ride‑alongs, and an onboarding program.
• Insurance (health, dental, vision): all available after 90 days.
• PTO and paid holidays (company observed): New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
• Additional advancement opportunities to senior tech, lead, or install crew roles.

Who We Seek

• 3+ years of residential and light commercial HVAC technician experience.
• At least 2 years of residential HVAC troubleshooting, problem solving, and repairing.
• Growth mindset; coachable and willing to learn.
• Open to mentoring and paying knowledge forward.
• Problem-solver who takes ownership and closes the loop.
• Comfortable explaining and recommending solutions and modulating equipment on calls.
• Valid driver’s license and reliable transportation.
• Must be able to meet on-call and attendance expectations.
• Able to pass a background check and motor vehicle report.

Top 5 Service Calls You Must Be Able to Do Independently (typical equipment & competencies)

• Central AC diagnostics & repair (residential split systems, 13–20 SEER consumer units). Includes communicating/modulating equipment operation and staging.
• Furnace/air handler service and repair (residential gas furnaces, ECM/blower motors, heat pumps).
• Heat pump troubleshooting and repairs (residential air-source systems, refrigerant diagnostics) - communicate system modulation and defrost behavior.
• Refrigerant leak detection and recharge (R-410A systems, metering device faults). Experience with 454B and RDS control boards required.
• Preventive maintenance & tune‑ups (filters, coils, electrical checks, thermostat calibration) on residential equipment.

Overall Daily Expectations

• Complete standard service diagnostic workflow and documentation in ServiceTitan.
• Isolate and repair common failures on residential split systems and gas furnaces.
• Perform PM tune‑ups and customer‑facing explanations/estimates; explain/modulate equipment operation when advising customers.
• Accurately complete work orders, collect payment, and close tickets.
• Communicate professionally with homeowners, Dispatcher, and report to Sales Manager.
• You will utilize ServiceTitan, Rilla, mobile diagnostic tools, and standard HVAC hand and power tools. Bring your own basic hand tools; the company provides all specialty diagnostic equipment and your vehicle.

Schedule, Workload & Training

• Typical week: ~45–50 hours. Typical hours ~7:30 AM–4:00 PM.
• On‑call rotation: currently ~1 night per week plus rotating weekends (Sundays/Saturdays schedule to be confirmed). Truck may be taken home if on‑call.
• Must be willing to come into the shop 2x/week; training Tuesdays/Thursdays at 7:30 AM.
• Ride‑alongs with experienced techs, guided through our 10‑step service process, ServiceTitan workflows, and sales coaching.
• Regular training sessions (vendor or internal) Thursday mornings.

Culture and Why Our Best Stay

• Growth‑focused leadership and transparent expectations.
• Clear rewards for results (ask to see the spreadsheet!).
• Year‑round stability that protects you from seasonal residential slowdowns.
• Mentoring, and clear paths to leadership.
• Regular touchpoints, open communication, and a community‑minded environment.

Thank you for your consideration.We look forward to hearing from skilled, customer-focused HVAC Technicians who want to grow with us. Aire Serv of Northeast Ohio is an equal opportunity employer.