Residential HVAC Tech — Diagnostics, Service & Customer Experience

Radiant Plumbing

Austin, Northern (TX, KY)

Hybrid

USD 42,000 - 68,000

Full time

3 days ago
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Benefits offered by this job

Pet Insurance
401k with match
PTO & Holidays
Company truck
Company devices
Tool program
Education & training

Job summary

Radiant Plumbing & Air Conditioning in Austin, TX is seeking an experienced HVAC technician to diagnose, troubleshoot, and repair residential systems in customers’ homes. You will perform maintenance on ACs, furnaces, and heat pumps, communicating clearly and documenting all work in ServiceTitan.

A strong customer focus and Radiant-brand representation are essential. Requirements include 2+ years of residential HVAC experience, EPA certification, TDLR license, and a clean driving record.

Qualifications

  • 2+ years of experience diagnosing and troubleshooting residential HVAC equipment.
  • EPA Certification and TDLR license required.
  • Valid driver's license with a clean driving record.
  • Comfortable using an iPad and ServiceTitan software.
  • Strong customer service skills and the ability to explain and recommend repairs.

Responsibilities

  • Diagnose, troubleshoot, and repair residential HVAC systems in customers' homes.
  • Perform maintenance on air conditioners, furnaces, and heat pumps.
  • Explain issues and recommended solutions to homeowners clearly.
  • Document jobs, notes, and recommendations in ServiceTitan.
  • Deliver a great customer experience upholding Radiant brand.

Skills

HVAC troubleshooting
Customer service
EPA Certification
TDLR license
Valid driver's license
ServiceTitan usage

Tools

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning in Austin, TX is seeking an experienced HVAC technician to diagnose, troubleshoot, and repair residential systems in customers’ homes. You will perform maintenance on ACs, furnaces, and heat pumps, communicating clearly and documenting all work in ServiceTitan.

A strong customer focus and Radiant-brand representation are essential. Requirements include 2+ years of residential HVAC experience, EPA certification, TDLR license, and a clean driving record.

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