Residential HVAC Service Technician — In-Home Expert

Petrohp; Baltimore (MD); Hybrid; USD 54,000 - 60,000; Full time

Benefits offered by this job

Paid overtime

Room for advancement

Competitive compensation and benefits

Job summary

Petrohp is hiring HVAC Service Technicians to provide expert service for home heating systems and equipment. You will serve as the in-home face of the company, combining technical skill with strong customer service during visits.

Shifts include days, nights, weekends, and holidays with paid overtime. The role offers competitive compensation and benefits for full-time staff along with opportunities for advancement.

Qualifications

• High School Diploma or Equivalent; HVAC certifications a plus.
• Prior experience servicing residential Air Conditioning and Heating equipment.
• Valid driver's license and ability to meet the company's motor vehicle policy.
• Exceptional technical skills as well as strong communication skills.
• Willingness to expand your technical and repair knowledge; obtain new licenses and commitment to professional growth.
• Ability to support our company brand as an advocate.
• Must be able to work independently while safely maintaining a high level of performance.

Responsibilities

• As an HVAC Service Technician, you will make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems.
• As you will be the main point of contact between the company and our customers, you will also maintain a professional and friendly image and serve as an advocate for the company and our brand.
• Assessing customers' equipment and service needs
• Troubleshooting and repairing residential AC equipment, heating, and other equipment
• Identifying revenue-generating opportunities, making recommendations to customers, and closing any sales that can be immediately performed
• Performing efficiency tests on all combustion related installations
• Preparing accurate daily paperwork
• Communicating with Dispatcher and Service departments
• Utilizing all applicable safety equipment and personal protective equipment (PPE)
• Maintaining a clean and neat service van and properly accounting for assigned tools and parts inventory

Skills

Customer service

Detail-oriented

Strong communication

Independent work

Technical HVAC knowledge

Education

High School Diploma or Equivalent; HVAC certifications a plus

Tools

HVAC equipment

Job description

Petrohp is hiring HVAC Service Technicians to provide expert service for home heating systems and equipment. You will serve as the in-home face of the company, combining technical skill with strong customer service during visits.

Shifts include days, nights, weekends, and holidays with paid overtime. The role offers competitive compensation and benefits for full-time staff along with opportunities for advancement.