Residential HVAC Service Technician HVAC Service · Service Professionals - Headquarters

Service Professionals; New Jersey; On-site; Full time

Job summary

Join Service Professionals as a Residential HVAC Service Technician where you will play a critical role in providing high-quality service to our customers. With competitive compensation and opportunities for personal and professional growth, we are dedicated to delivering an exceptional customer experience and fostering a positive team environment. If you have a passion for HVAC and a commitment to service excellence, we invite you to apply!

Benefits

Full health and dental benefits

401k for full-time employees

Company truck with gas card

Performance-based bonuses

Exceptional training programs

Career growth opportunities

Qualifications

• Deep technical knowledge in residential HVAC.
• Relevant licenses and certifications required.
• Able to educate customers on options and services.

Responsibilities

• Deliver exceptional customer experience at all times.
• Diagnose and resolve HVAC issues during service calls.
• Build strong relationships with customers and explain service options.

Skills

Technical HVAC knowledge

Customer service skills

Safety regulations knowledge

Education

Relevant state licenses and certifications

Fluency in English

Job description

Residential HVAC Service Technician

???? We invite full-time Residential HVAC Service Technicians to join our team in Union, NJ.

Who We Are

Service Professionals is on a mission to create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!" This isn't just a goal - it's our promise.

We do more than just fixing plumbing, heating, cooling, and electric issues. We consider our job incomplete until we see their thumbs up high in approval.

Join us on this remarkable road, where every day our success story is written with thumbs pointed up.

What We Offer

We are building a culture that values collaboration. We offer strong compensation packages, uncapped performance-based bonuses, and exceptional training programs. These have the potential to be life-changing opportunities for driven professionals.

Depending on experience, this role can make at least $25 - $50 an hour. High performers have made anywhere from $80,000 to $170,000 in total compensation.

Top Compensation: We aim to be the top total compensation benchmark in the industry with the best bonus program available.

Exceptional Benefits: We provide our teams with full benefits including health and dental - with deductibles covered. Full-time staff receive a 401k.

Your Own Truck: Gas card included. All techs can (and should) take home their trucks to be dispatched from home.

️ Cutting-Edge Tech: We invest in the tech to make your job easier, more efficient, and, most importantly, more enjoyable.

Recognition and Rewards: Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally.

Room for Growth: You're not just another number; you're a person with ambitions. We offer pathways for true career development.

Inspiring Work Environments: We understand and respect that life…happens. We take care of our people and support them on their life journeys.

Who You Are

This will be an exceptional opportunity for you if you have the following skills & experiences. If you don’t - you can still apply and learn them with us!

️ You like getting your hands dirty.

You embrace technology.

You avoid shortcuts when nobody is watching.

You make people feel comfortable. You are the kind of person that anyone would send to their own mother’s house, without any concerns. People love having you around and value your advice.

You are physically up to the task! This is a demanding job that requires hard, manual labor.

What You Know

Everyone has a unique career journey. Even if you don’t know everything on this list, we encourage you to apply and have a conversation with us.

Candidates for this role should have:

Deep technical, HVAC knowledge, with a focus on the residential sector.

Relevant state licenses and certifications.

Expert knowledge of safety regulations and local codes.

Valid driver’s license with a safe driving record.

Fluency in English.

What Will You Do?

First off, you will commit to delivering an exceptional customer experience. Always.

This role will be focused on Residential Service, playing a critical role in responding to service and repair calls. This will include the most complex of jobs. You will:

Diagnose and resolve issues, while building strong relationships with our customers.

Identify potential problems to prevent premature and unexpected breakdowns/callbacks.

Explain multiple options to the client, keeping them updated with each service performed.

Educate and assist customers in choosing the best options (quality and financial value) and servicing agreements.

Understand your service metrics and hold yourself accountable for exceeding revenue goals.

We Are An Equal Opportunity Employer

Service Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Physical Demands/Working Conditions - All Trades and Warehouse Departments

To perform the duties of this job, you are regularly expected to sit, stand, walk, kneel, squat, stoop hands to finger, handle controls, hear, and talk. You must be able to reach with your hands and arms, climb ladders, and work in hot/cold environments such as crawl spaces. You will regularly lift 50+ pounds. Specific vision abilities required include close vision and the ability to adjust focus.

The work environment can vary depending on the season and scope of work - you will be expected to be outside throughout multiple seasons.

Apply now to join a remarkable team!