Residential HVAC Service Technician — Customer-First Diagnostics

Seatown; Lynnwood (WA); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Uniforms

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Company-paid life insurance

On-site gym

Job summary

Seatown Electric Plumbing Heating and Air is seeking an experienced HVAC Service Technician to deliver high-quality residential heating and cooling service across the Mukilteo and greater Seattle area.

You will diagnose, repair, and maintain systems, while explaining options to homeowners with a consultative, customer-first approach. Join a team that values safety, ongoing training, and career growth.

Qualifications

• 3+ years of residential HVAC service experience.
• EPA certification.
• Ability to explain options to homeowners.
• Valid driver's license with clean record.
• Experience presenting repair options and recommendations.
• Customer-first mindset and professional service approach.
• Ability to work independently and follow through.

Responsibilities

• Diagnose, repair, and maintain residential heating and cooling systems.
• Perform thorough system inspections and identify performance improvements.
• Explain findings, repair options, and recommendations clearly to homeowners.
• Educate customers on system upgrades, indoor air quality solutions, and maintenance plans.
• Complete every call with professionalism, quality, and attention to detail.
• Build customer trust through honest recommendations and reliable service.
• Generate replacement opportunities and referrals through exceptional customer experiences.
• Participate in ongoing technical and sales training.

Skills

Strong diagnostic skills

Troubleshooting

Clear communication

Customer-focused

Independent worker

Education

EPA Certification

Job description

Seatown Electric Plumbing Heating and Air is seeking an experienced HVAC Service Technician to deliver high-quality residential heating and cooling service across the Mukilteo and greater Seattle area.

You will diagnose, repair, and maintain systems, while explaining options to homeowners with a consultative, customer-first approach. Join a team that values safety, ongoing training, and career growth.