Residential HVAC Service Manager – Employee-Owned Team

Romanoff Group; Acworth (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Top Workplace Award

Competitive Pay

Health benefits

Life Insurance

Job summary

Romanoff Group seeks an HVAC Service Manager – Residential to lead service operations for new housing projects. You will coordinate tickets, scheduling, and permits, while ensuring superior customer communication and team performance.

The role focuses on dispatching technicians, managing invoices, and maintaining records in our systems. Expect a strong benefits package in a 100% employee-owned company with growth opportunities.

Qualifications

• Experience coordinating service activities with builders and homeowners.
• Strong communication with customers, builders, and field staff.
• Ability to organize tickets, schedules, and payments.

Responsibilities

• Answer calls, emails, and service/warranty inquiries.
• Review service tickets and coordinate with field staff.
• Dispatch technicians and equipment based on service needs.
• Schedule service work with builders/homeowners.
• Ensure permit and inspection requirements are met.
• Enter and maintain service data in systems.
• Oversee service billing and follow up on accounts.

Skills

Service coordination

Customer communication

Field staff coordination

Education

High school diploma or GED

Tools

EPA certification

Trade licenses

Job description

Romanoff Group seeks an HVAC Service Manager – Residential to lead service operations for new housing projects. You will coordinate tickets, scheduling, and permits, while ensuring superior customer communication and team performance.

The role focuses on dispatching technicians, managing invoices, and maintaining records in our systems. Expect a strong benefits package in a 100% employee-owned company with growth opportunities.