Residential HVAC Sales Manager

Sky Heating, AC, Plumbing & Electrical; Tualatin (OR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health and vision insurance

401(k) with full company match

Employee discount

Family-sensitive workplace that values

Base Salary plus bonus

Job summary

Sky Heating, AC, Plumbing & Electrical is seeking an experienced HVAC Sales Manager to lead and develop our residential sales team in Portland, OR. This hands-on leadership role requires coaching sales pros and driving both individual and team performance.

You will manage daily activity, monitor KPIs, and mentor Comfort Advisors to improve close rates, ticket sizes, and revenue while ensuring a smooth handoff to operations.

Qualifications

• 5+ years of residential HVAC sales management experience.
• Proven experience leading, coaching, and developing a sales team.
• Strong understanding of residential HVAC systems and replacement sales.
• Demonstrated ability to manage sales KPIs and drive results.
• Strong communication, leadership, and interpersonal skills.
• Comfortable holding team members accountable with coaching & support.
• Organized, self-motivated, and able to manage multiple priorities.
• Strong customer service skills and professional presence.
• Experience with CRM and sales management software.
• Valid driver’s license and reliable transportation.

Responsibilities

• Lead, coach, and develop the HVAC sales team to meet and exceed sales goals.
• Manage daily sales activity, performance, accountability, and results.
• Train and mentor Comfort Advisors and sales professionals on effective sales processes.
• Monitor KPIs including close rate, average ticket, revenue, lead conversion, and individual performance.
• Conduct regular one-on-ones, ride-alongs, coaching sessions, and reviews.
• Identify opportunities to improve customer experience and overall sales process.
• Collaborate with Service and Operations to ensure smooth transitions from sold jobs to production.
• Review sales opportunities and help team overcome obstacles to close more deals.
• Establish clear expectations and hold the team accountable for results.
• Assist with recruiting, interviewing, onboarding, and training new sales team members.
• Analyze sales reports and trends to identify growth opportunities.
• Maintain strong customer relationships and resolve escalated sales concerns.
• Stay current on HVAC products, financing options, and industry trends.
• Develop and implement sales strategies to support company growth.
• Foster a team culture focused on customer satisfaction, professionalism, and results.

Skills

Residential HVAC sales management

Lead, coach & develop sales team

HVAC systems knowledge

Sales KPI management

Communication leadership interpersonal

Accountability coaching

Multi-priority organization

Customer service professionalism

CRM experience

Driver's license & transport

Tools

CRM

Sales management software

Job description

Sky Heating, AC, Plumbing & Electrical is looking for an experienced HVAC Sales Manager to lead and develop our residential HVAC sales team in Portland, OR. This is a hands-on leadership role for someone who understands the home services industry, knows how to coach sales professionals, and can drive both individual and team performance.

Why Work for Sky?

• Health and vision insurance
• 401(k) with full company match
• Employee discount
• Family-sensitive workplace that values balance
• Base Salary plus bonus

What You'll Do

• Lead, coach, and develop the HVAC sales team to consistently meet and exceed sales goals
• Manage daily sales activity, performance, accountability, and results
• Train and mentor Comfort Advisors and sales professionals on effective sales processes and techniques
• Monitor key performance indicators including close rate, average ticket, revenue, lead conversion, and individual sales performance
• Conduct regular one-on-ones, ride-alongs, coaching sessions, and performance reviews
• Identify opportunities to improve the customer experience and overall sales process
• Work closely with Service and Operations teams to ensure a smooth transition from sold jobs to production
• Review sales opportunities and help team members overcome obstacles and improve closing performance
• Establish clear expectations and hold the sales team accountable for results
• Assist with recruiting, interviewing, onboarding, and training new sales team members
• Analyze sales reports and trends to identify opportunities for growth
• Maintain strong relationships with customers and help resolve escalated sales or customer concerns
• Stay current on HVAC products, systems, financing options, and industry trends
• Help develop and implement sales strategies that support company growth
• Promote a strong team culture focused on customer satisfaction, professionalism, and results

What We're Looking For

• 5+ years of Residential HVAC sales management experience required
• Proven experience leading, coaching, and developing a sales team
• Strong understanding of residential HVAC systems and replacement sales
• Demonstrated ability to manage sales KPIs and consistently drive results
• Strong communication, leadership, and interpersonal skills
• Comfortable holding team members accountable while providing meaningful coaching and support
• Organized, self-motivated, and able to manage multiple priorities
• Strong customer service skills and a professional presence
• Comfortable working in a fast-paced residential home services environment
• Experience with CRM and sales management software
• Valid driver's license and reliable transportation

This is an opportunity for an experienced sales leader to take ownership of a residential HVAC sales team and make a direct impact on team performance, customer experience, and company growth. We're looking for someone who can lead from the front, develop their team, and bring structure, accountability, and energy to the sales organization.