Residential HVAC Manager — Lead Tech Team & Growth

Zenner & Ritter; Buffalo (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Bonus structure

EAP

Growth opportunities

Disability (short/long-term)

Company events

Company phone

Uniforms

Job summary

Zenner & Ritter is seeking a full-time Residential HVAC Manager in Buffalo, NY. You will oversee the service department, supervise technicians, and manage budgets, ensuring goals are met. The role combines office-based work with on-call support and occasional ride-alongs to field operations.

Hours are Monday through Friday, 7:30 AM – 5:00 PM, with on-call duties. The company offers strong benefits and growth opportunities as part of its 90+ year legacy in home services.

Qualifications

• Supervisory experience required.
• Strong communication and customer service skills required.
• Management experience in the service field is a plus.
• Must pass a background check and drug screening.

Responsibilities

• Oversee daily operations of the service department.
• Supervise technicians handling equipment repair and maintenance.
• Manage team performance and conduct appraisals; set improvement goals.
• Develop and monitor departmental budgets; ensure goals are met.
• Participate in the on-call phone support rotation and coordinate with other departments.

Skills

Supervisory experience

Communication skills

Customer service

Job description

Zenner & Ritter is seeking a full-time Residential HVAC Manager in Buffalo, NY. You will oversee the service department, supervise technicians, and manage budgets, ensuring goals are met. The role combines office-based work with on-call support and occasional ride-alongs to field operations.

Hours are Monday through Friday, 7:30 AM – 5:00 PM, with on-call duties. The company offers strong benefits and growth opportunities as part of its 90+ year legacy in home services.