Residential Glass Technician - Project Specialist

Mondofix Inc.; Billings (MT); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

Job summary

Speedy Glass in Billings, MT is hiring a Residential Glass Technician - Project Specialist to install and repair flat glass for homes, including insulated units, showers, doors and mirrors. You will manage projects from site measurement through installation and final transaction, while delivering outstanding customer service.

The role emphasizes accurate estimating, margin protection, vendor coordination, and safety compliance with OSHA-aligned practices.

Responsibilities

• Carry out residential glass installation and repair, including insulated glass replacement, single pane glass, patio doors, mirrors, shower doors, vinyl & wood replacement windows, skylights, table-tops, railings & screens
• Install and repair commercial glass including: glass entry doors, storefront metal/glass, door closers, swings, sweeps, and thresholds
• Ensure equipment, materials and areas of operation comply with all regulations and requirements
• Provide exceptional customer service to every guest, every time
• Own flat glass projects end‑to‑end, from site measure through installation and final transaction
• Produce accurate estimates and profitable quotes, identifying upsell opportunities and maintaining margin integrity
• Serve as the primary customer contact, setting expectations, providing updates, and resolving issues professionally
• Plan and schedule installations, coordinating labor, materials, and site readiness to ensure efficient execution
• Manage materials and vendors, including ordering glass/hardware, approving fabrication details, and tracking deliveries
• Support field teams, communicating job requirements, safety needs, and performing job check‑ins to ensure quality
• Maintain complete project documentation, including quotes, measurements, change orders, and status updates
• Ensure safety and compliance, promoting OSHA‑aligned practices and leading site hazard awareness

Job description

Residential Glass Technician - Project Specialist

Billings, Montana, United States

About this position

Speedy Glass is looking for people who are interested in a career in the residential glass industry as a Flat Glass Technician . As a corporate entity with 30+ stores in 6 states, we have opportunities for people with all levels of experience from those who have just started their career in glass to seasoned leaders. We offer paths to advancement through our industry-leading training programs on essential trade skills and knowledge.

Speedy Glass is hiring for a Flat Glass Technician at our Billings, MT location!

Our Flat Glass Technician opportunity comes with a competitive wagebased on experience.

And our industry-leading training programs will help you develop valuable skills and knowledge.

As a Flat Glass Technician, you will

• Carry out residential glass installation and repair, including insulated glass replacement, single pane glass, patio doors, mirrors, shower doors,vinyl & wood replacement windows, skylights, table-tops, railings & screens
• Install and repair commercial glass including: glass entry doors, storefront metal/glass, door closers, swings, sweeps, and thresholds
• Ensure equipment, materials and areas of operation comply with all regulations and requirements
• Provide exceptional customer service to every guest, every time
• Perform all other duties as assigned including but not limited to:
• Own flat glass projects end‑to‑end, from site measure through installation and final transaction.
• Produce accurate estimates and profitable quotes, identifying upsell opportunities and maintaining margin integrity.
• Serve as the primary customer contact, setting expectations, providing updates, and resolving issues professionally.
• Plan and schedule installations, coordinating labor, materials, and site readiness to ensure efficient execution.
• Manage materials and vendors, including ordering glass/hardware, approving fabrication details, and tracking deliveries.
• Support field teams, communicating job requirements, safety needs, and performing job check‑ins to ensure quality.
• Maintain complete project documentation, including quotes, measurements, change orders, and status updates.
• Ensure safety and compliance, promoting OSHA‑aligned practices and leading site hazard awareness.

You will need

• State issued Driver’s license and clean driving record
• Physical Requirements: lifting and carrying up to 75 pounds, standing, bending, long periods of time on your feet

Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.

Speedy Glass is an EOE

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