Residential Generator Service Technician (Experienced)

Heritage Home Service; Auburn (NH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) plan with up to 4% match

Health, dental, and vision insurance

Short- and long-term disability

Paid time off and holidays

Company vehicle and tablet provided

Job summary

Heritage Home Service in Auburn, NH is seeking an experienced Generator Service Technician to install, maintain, and repair standby power systems for homeowners. You will diagnose issues, perform maintenance, and log work details on a company tablet.

Generac certification is preferred and training is provided for the right candidate; a valid driver's license and the ability to lift 50 pounds are required to perform field service duties safely.

Qualifications

• 2+ years of generator service experience preferred.
• Generac certification preferred (or willingness to certify—training provided).
• Strong mechanical and electrical troubleshooting skills.
• Valid driver’s license with clean driving record.
• Ability to lift 50 pounds and work flexible hours.
• Professional appearance and customer-first attitude.

Responsibilities

• Service, troubleshoot, and repair standby generators.
• Perform scheduled preventative maintenance.
• Diagnose and communicate repairs or part replacements.
• Log service details and customer interactions on company tablet.
• Provide clear, courteous communication with customers.
• Maintain a stocked, clean company vehicle and follow safety procedures.

Skills

Generator service experience

Troubleshooting

Customer service

Valid driver's license

Physical ability

Generac certification

Tools

Generac certification (preferred)

Job description

Overview

Join the Heritage Home Service team as a Generator Service Technician at our Auburn, NH location

Heritage is a trusted provider of standby generator services, specializing in installation, maintenance, and repair of backup power systems. As demand grows, we’re looking for a reliable, experienced Generator Service Technician to join our team. If you’re mechanically inclined, customer-focused, and ready to grow with a company that values your skills, we want to hear from you!

In this field-based role, you’ll service and maintain primarily Generac standby generators. From routine maintenance to troubleshooting and repairs, you’ll work directly with homeowners to ensure their backup power systems run smoothly and safely. While Generac certification is preferred, we will provide training and certification for the right candidate.

What You'll Do:

• Service, troubleshoot, and repair standby generators
• Perform scheduled preventative maintenance
• Accurately diagnose and communicate any necessary repairs or part replacements
• Use company-provided tablet to log service details and customer interactions
• Provide clear, courteous communication with customers
• Maintain a stocked, clean company vehicle
• Adhere to safety protocols and company procedures at all times

What You'll Bring:

• 2+ years of experience in generator service preferred
• Generac certification preferred (or willingness to become certified—training provided)
• Strong mechanical and electrical troubleshooting skills
• Comfortable working independently and communicating directly with customers
• Valid driver’s license with a clean driving record
• Physical ability to lift heavy equipment (minimum of 50 pounds)
• Willingness to work flexible hours
• Professional appearance and customer-first attitude

What You'll Get:

• 401(k) plan with up to 4% match to help you plan for your future
• Comprehensive health, dental, and vision insurance to keep you and your family covered
• Short- and long-term disability coverage
• 48 hours of holiday time per year to enjoy time with family
• 120 hours of PTO annually (available after 90 days) for work-life balance
• Company vehicle, fuel card, uniforms, and tablet provided for your convenience
• Performance and growth-based incentives in addition to your hourly pay!

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.