Job Posting Title Residential Generator Service Technician (Experienced)

Just Call Heritage; Auburn (NH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Disability coverage

PTO and holidays

Company vehicle

Fuel card

Tablet provided

Performance incentives

Job summary

Heritage Home Service is seeking a Generator Service Technician for our Auburn, NH location. You will service, troubleshoot, and repair standby generators, working directly with homeowners to ensure reliable backup power. Generac certification is preferred, with training provided for the right candidate.

The role is field-based, requires 2+ years of generator experience, and a valid driver’s license. We offer a vehicle, benefits, and opportunities for growth within a supportive team.

Qualifications

• 2+ years of generator service experience.
• Generac certification preferred (training provided).
• Strong mechanical and electrical troubleshooting skills.
• Able to work independently and with customers.
• Valid driver's license with clean record.
• Able to lift up to 50 pounds and perform physical tasks.
• Willingness to work flexible hours.

Responsibilities

• Service, troubleshoot, and repair standby generators.
• Perform scheduled preventative maintenance.
• Diagnose repairs and order parts as needed.
• Log service details and customer interactions.
• Maintain a clean, stocked company vehicle.
• Adhere to safety protocols and company procedures.

Skills

Generator service

Mechanical troubleshooting

Electrical troubleshooting

Independent work

Valid driver’s license

Customer communication

Physical strength

Willing to train/certify

Job description

Overview

Join the Heritage Home Service team as a Generator Service Technician at our Auburn, NH location

Heritage is a trusted provider of standby generator services, specializing in installation, maintenance, and repair of backup power systems. As demand grows, we’re looking for a reliable, experienced Generator Service Technician to join our team. If you’re mechanically inclined, customer-focused, and ready to grow with a company that values your skills, we want to hear from you!

In this field-based role, you’ll service and maintain primarily Generac standby generators. From routine maintenance to troubleshooting and repairs, you’ll work directly with homeowners to ensure their backup power systems run smoothly and safely. While Generac certification is preferred, we will provide training and certification for the right candidate.

What You'll Do:

• Service, troubleshoot, and repair standby generators
• Perform scheduled preventative maintenance
• Accurately diagnose and communicate any necessary repairs or part replacements
• Use company-provided tablet to log service details and customer interactions
• Provide clear, courteous communication with customers
• Maintain a stocked, clean company vehicle
• Adhere to safety protocols and company procedures at all times

What You'll Bring:

• 2+ years of experience in generator service preferred
• Generac certification preferred (or willingness to become certified—training provided)
• Strong mechanical and electrical troubleshooting skills
• Comfortable working independently and communicating directly with customers
• Valid driver’s license with a clean driving record
• Physical ability to lift heavy equipment (minimum of 50 pounds)
• Willingness to work flexible hours
• Professional appearance and customer-first attitude

What You'll Get:

• 401(k) plan with up to 4% match to help you plan for your future
• Comprehensive health, dental, and vision insurance to keep you and your family covered
• Short- and long-term disability coverage
• 48 hours of holiday time per year to enjoy time with family
• 120 hours of PTO annually (available after 90 days) for work-life balance
• Company vehicle, fuel card, uniforms, and tablet provided for your convenience
• Performance and growth-based incentives in addition to your hourly pay!

Join Our Team:

If you're ready to bring your expertise and leadership to a growing and dynamic team, while embracing our core values, we invite you to !

Heritage Home Service is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. We value diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.