Residential General Manager

D.H. Pace Company, Inc.; Denver (CO); On-site; USD 83,000 - 129,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Life Insurance

Disability insurance

401(k) with match

HSA and FSA

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, Inc. is hiring a Residential General Manager in Denver, Colorado. This role will lead a growing residential door business, overseeing projects, sales growth, and service work to increase revenues across aftermarkets and new construction.

You will manage staff, analyze budgets, and implement operational improvements while maintaining high customer service standards. A strong hands-on leadership style with strategic planning is essential.

Qualifications

• Seven years’ plus experience managing personnel, P&L, budgets, projects, materials, and sales in a leadership role.
• Ability to analyze operational data, financial results, and metrics to drive improvements.
• Hands-on, deadline-driven leader who delivers strong customer service.
• Willingness to travel to customer sites and meetings; valid driver’s license required.

Responsibilities

• Achieve financial objectives by preparing an annual budget and full P&L responsibility.
• Recommend and implement operational and sales improvements to boost customer satisfaction and profitability.
• Lead and mentor staff, conduct coaching, and perform annual performance reviews.
• Oversee scheduling and assist with technical/troubleshooting support.
• Conduct regular audits to ensure adherence to company policies and best practices.
• Promote a safe work culture and ensure compliance with safety programs.
• Utilize division financial reports and metrics to guide daily operations.
• Hire, train, and develop employees with ongoing coaching and reviews.
• Lead meetings, set performance expectations, and hold staff accountable.

Skills

P&L management

Budgets

Operations leadership

Staff development

Customer service

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

DH Pace Company, Inc. is hiring a Residential General Manager in Denver, Colorado! Will lead a well-established and growing business that provides customers with new and replacement doors and/or fixes/repairs existing doors throughout buildings. Residential door industry management applicants with strong operational experience and product knowledge are highly encouraged to apply.

Leverage your hands-on management experience to effectively assess current operations and when necessary, recommend and implement approved procedural and/or process changes while always fostering and instilling team building strategies, increasing sales and profitability, and continuing to ensure a high level of customer service is maintained. Will oversee existing customer projects and will ensure the operation realizes an increase in revenues for Service work, Aftermarket, and New Construction for the residential line of business.

If you have a passion and talent for developing staff, customer service, forming and fostering relationships, and enjoy driving effective operational changes that positively influence the bottom-line, consider formally applying for this Residential General Manager role.

What You'll Do:

• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility.
• Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meet or exceed the annual financial budget/forecast.
• Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
• Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
• Perform regular audits and ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices, policies and procedures.
• Promote a safe work culture through active participation in our program and managing compliance. Identify opportunities for improvement and reinforce safe work practices.
• Use division financial reports (daily, weekly, and monthly) and metrics for review and utilization in the management of daily operations.
• Hire, train and develop new employees; improve individual performance through daily coaching, monthly P&L and Scorecard reviews and yearly performance reviews.
• Effectively lead meetings, set performance expectations and hold employees accountable.
• Maintain professional communication in all circumstances with personnel and customers and timely resolve personnel matters and escalated customer concerns.

What You Bring:

• Minimum seven (7) years’ experience managing personnel, P&L, budgets, projects, materials ordering, sales and customer service in a leadership position. Residential management applicants with strong operational experience and product knowledge are strongly encouraged to apply. Will also consider service provider industry experience such as HVAC or another construction/building materials business with products that are sold to end users, installed and/or serviced at customer sites.
• Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.
• Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service
• Travel on occasion to customer job sites and management meetings
• Must have a valid drivers license and good driving record

Pay Range

$83,206 - $128,970 USD

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in DH Pace’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.