Residential Electrical Service Apprentice- Lead Service Technician Track

Kuhlman Electrical Services, Inc.; Lynn (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Kuhlman Electrical Services, Inc. in Lynn, MA is seeking a Residential Electrical Service Technician Apprentice. This developmental role prepares you to advance to Lead Service Technician Level I after training, performance, and licensure.

You will work under a Licensed Technician Level I, assisting with residential troubleshooting, diagnostics, and installations while gaining hands-on experience, customer service skills, and estimating ability for future responsibilities.

Qualifications

• Strong customer focus and excellent communication with homeowners.
• Willingness to learn residential electrical work and safety protocols.
• Ability to observe, follow supervision, and progressively assume more responsibility.
• Basic math and estimating awareness for scopes of work and material lists.
• Able to meet background check and drug screening requirements.
• Comfort working at residential job sites (basements, attics, crawl spaces).

Responsibilities

• Assist with residential troubleshooting, diagnostics, and installations.
• Under supervision, help prepare scopes of work, material lists, and labor estimates.
• Support scheduling, material prep, and same-day completions.
• Observe safety practices and customer care while on jobs.

Skills

Customer service

Communication

Reliability

Professionalism

Education

Electrical trade school or apprenticeship

Job description

Position Overview:

The Residential Electrical Service Technician Apprentice is a developmental role designed to prepare the employee to transition into a Lead Service Technician Level I position after demonstrating satisfactory training, technical knowledge, and job performance, and obtaining the required electrical licensure.

Working under the direction and supervision of a Licensed Service Technician Level I, the apprentice supports residential troubleshooting, diagnostic repairs, and new installations. Through structured on-the-job training and mentorship, the apprentice develops the technical, customer service, estimating, and organizational skills needed to eventually lead residential service appointments.

Training & Career Progression:

• Technical Development: Build proficiency in residential troubleshooting, repairs, installations, and applicable electrical code requirements.

• Customer Consultation: Learn to evaluate homeowner needs, explain findings clearly, and present tiered project options by observing and assisting the supervising technician.

• Estimating & Documentation: Develop the ability to prepare accurate scopes of work, material lists, labor projections, and estimates for review.

• Service Workflow: Learn to organize appointments, prepare materials, support same-day completions, and refer larger projects to the office for scheduling with the install teams.

• Field Experience: Demonstrate accountability, sound judgment, professional communication, technical knowledge, workmanship, safety, customer care, reliability, and readiness for increased responsibility.

• Transition to Lead Service Technician Level I: Advancement is based on satisfactory completion of training, demonstrated competency, management approval, and fulfillment of applicable licensing requirements. Until those requirements are met, electrical work remains under licensed supervision.

Qualifications & Working Conditions:

• Electrical trade school or apprenticeship completion is preferred.

• Ideally 3-4 years of previous residential electrical experience preferred.

• Strong customer service focus required

• Ability to meet company background check and drug screening requirements, as applicable.

• Ability to work at residential job sites, including basements, attics, crawl spaces, and outdoor areas.

• Ability to perform essential duties involving ladders, standing, bending, kneeling, and moving tools and materials, with or without reasonable accommodation.