Residential DSP Team Lead: Inspire and Guide

Happiness House; Stanley (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Paid Vacation Days

Paid Personal Days

Paid Holidays

Retirement Plan with employer match

Education/Tuition Support

Job summary

Happiness House in Gorham, NY seeks a Direct Support Professional Team Lead - Residential to supervise DSPs on shift and ensure quality service delivery. You will act as a liaison between the DSPs and supervisors, guiding daily operations and maintaining program standards.

Responsibilities include training new staff, upholding the agency mission, and ensuring compliant documentation and billing. This full-time role requires strong communication and organizational skills in a residential setting.

Qualifications

• High School Diploma or equivalent required or pursued.
• Associate's Degree in human services preferred.
• Experience with individuals with disabilities is a plus.
• Ability to plan, organize, and communicate effectively.

Responsibilities

• Imparts agency philosophy of Equal Opportunity and Independence on shift.
• Provides oversight to ensure safety and supervision of individuals.
• Trains new team members as needed and ensures documentation is complete.
• Maintains accurate billing for the program per policy and regulations.

Skills

Leadership

Communication

Team coordination

Organizational skills

Problem solving

Education

High School Diploma or equivalent

Associate's Degree in human services or related field

Equivalent combination of education and experience

Job description

Happiness House in Gorham, NY seeks a Direct Support Professional Team Lead - Residential to supervise DSPs on shift and ensure quality service delivery. You will act as a liaison between the DSPs and supervisors, guiding daily operations and maintaining program standards.

Responsibilities include training new staff, upholding the agency mission, and ensuring compliant documentation and billing. This full-time role requires strong communication and organizational skills in a residential setting.