Residential Drain Technician: Troubleshooter in the Field

Radiant Plumbing and Air Conditioning; Austin (TX); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Pet Insurance

401(k) with 4% company match

PTO, Holidays, Wellness Time

Company-provided truck, phone, iPad, &

Uniforms

Employee discounts

Tool program

Continuous education

Job summary

Radiant Plumbing & Air Conditioning seeks a Residential Drain Technician to diagnose and repair home drain issues in customers’ homes. You will work independently, assess problems, and clearly explain repair options to homeowners while delivering high-quality service.

You’ll use ServiceTitan on an iPad, with a company truck, phone, uniforms, and ongoing training. The role offers competitive hourly pay plus commission and full benefits.

Qualifications

• Strong customer service skills with the ability to diagnose drain issues and confidently present repair options to customers.
• Ability to use ServiceTitan software and an iPad on the job.
• Endorsement for apprentice plumber card required.

Responsibilities

• Diagnose and repair drain issues in customers' homes.
• Assess problems and recommend appropriate solutions.
• Explain options clearly to homeowners and secure agreement for repairs.

Skills

Customer service

Troubleshooting

Clear communication

ServiceTitan

Education

Apprentice plumber card

Tools

ServiceTitan

iPad

Job description

Radiant Plumbing & Air Conditioning seeks a Residential Drain Technician to diagnose and repair home drain issues in customers’ homes. You will work independently, assess problems, and clearly explain repair options to homeowners while delivering high-quality service.

You’ll use ServiceTitan on an iPad, with a company truck, phone, uniforms, and ongoing training. The role offers competitive hourly pay plus commission and full benefits.