Residential Drain Technician

Mauzy Cooling, Heating, Plumbing, and Electrical; Escondido (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Retirement Plan with company 1

Medical, Dental, and Vision Insurance

Company Vehicle and Gas Card provided

Uniforms provided

Career growth opportunity

Employee Referral Bonuses available

Job summary

Mauzy Cooling, Heating, Plumbing & Electrical—Southern California’s trusted contractor for over 55 years—seeks a Residential Drain Technician to join its Escondido team. You will respond to residential drain issues, perform cleaning, diagnose problems, and educate homeowners on maintenance and long-term solutions.

Role emphasizes clear communication, safety, and professional service. Benefits are provided, with a competitive pay range and growth opportunities within the company.

Qualifications

• Minimum of 3 years of experience in residential drain work or service plumbing experience.
• Strong knowledge of residential plumbing and drain systems.
• Excellent customer service and communication skills.

Responsibilities

• Respond to residential drain backups, slow drains, and emergencies promptly and professionally.
• Perform drain cleaning using cabling, jetting, and other methods to restore flow.
• Diagnose root intrusions, collapsed lines, grease buildup, and obstructions.
• Conduct sewer camera inspections to identify line condition and verify drainage.
• Educate homeowners on drain care, maintenance, and solutions.
• Present repair options and close service calls with transparency.
• Perform minor drain repairs, clean-outs, and component replacements as needed.
• Communicate effectively with homeowners to ensure understanding and trust.

Skills

ServiceTitan experience

Drain systems knowledge

Customer service

Communication

Job description

Join Mauzy's industry-leading team as a Residential Drain Technician! Mauzy Cooling, Heating, Plumbing & Electrical is a top-notch Southern California contractor focused on providing premium residential HVAC, Plumbing & Electrical services with a commitment to outstanding customer care . As a trusted leader in the industry for over 55 years, we have built a reputation for delivering exceptional service and quality work for our residential customers.

Benefits

• Paid Time Off
• 401(k) Retirement Plan with company match
• Medical, Dental, and Vision Insurance
• Company Life Insurance
• Supplemental Life Insurance
• Supplemental AD&D
• Disability (Short Term and Long Term) Insurance
• Critical Illness Insurance
• FSA – Flexible Spending Account
• Uniforms provided
• Company issued iPad and iPhone
• Company Vehicle and Gas Card provided
• Employee Discounts
• Career growth opportunity
• Employee Referral Bonuses available

Responsibilities

• Respond to residential drain backups, slow drains, and emergency blockages with speed, professionalism, and clear problem‑solving.
• Perform drain cleaning using cabling, jetting, and other mechanical or hydro‑mechanical methods to restore proper flow.
• Accurately diagnose root intrusions, collapsed lines, grease buildup, foreign obstructions, and other drain‑related problems.
• Conduct sewer camera inspections to identify line condition, locate breaks, and verify proper drainage.
• Educate homeowners on drain system care, preventive maintenance, repair options, and long‑term solutions.
• Present clear repair, cleaning, or replacement options and confidently close service calls with transparency and professionalism.
• Perform minor drain repairs, clean‑outs, and component replacements as needed to restore system functionality.
• Communicate effectively with homeowners to ensure understanding, trust, and a positive service experience.

Qualifications

• Minimum of 3 years of experience in residential drain work or service plumbing experience
• ServiceTitan experience - strongly preferred
• Strong knowledge of residential plumbing and drain systems
• Excellent Customer Service & communication skills .

Pay Transparency

The starting rate for this opportunity ranges from 50k-100k annually. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility. We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good faith estimate for this position. It assumes a rate based on location and experience.

Physical Demands

• Stand/Sit: Must be able to remain in stationary position 50% of the time.
• May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
• May be required to drive and sit for long periods of time
• Must be able to maneuver up to 75 lb. by lifting, carrying, pushing or pulling.
• May be required to work in outdoor weather conditions.

We are an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability.