Residential Drain Tech — Great Pay, Benefits & Training

Thomas & Galbraith - Cincinnati

Fairfield (OH)

On-site

USD 28,000 - 34,000

Full time

3 days ago
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Benefits offered by this job

Competitive base + commission
Telehealth for employees/dependents
Health Savings Account
401k retirement plan
Disability insurance
Life insurance
Wellness program
Employee assistance program
Short-term disability (voluntary)
Accident insurance
Critical illness insurance
Paid holidays
Community service day
Paid time off
Bereavement & jury duty time off
Friend & family discount
Training programs

Job summary

Thomas & Galbraith - Cincinnati is seeking a skilled service technician to diagnose and repair residential drain systems and guide customers to informed decisions. You will perform service calls and repairs with professionalism, promote service agreements, and track time and inventory daily.

Join a Midwest leader in HVAC and plumbing with opportunities for growth and training. A valid license and strong problem-solving skills are essential as you contribute to exceptional customer service and

Qualifications

  • Customer service experience and strong communication are essential.
  • Detail-oriented with good problem-solving and decision-making abilities.
  • Valid driver’s license required to operate a company vehicle.

Responsibilities

  • Perform assigned service calls or in-shop repairs with professionalism and expertise.
  • Accurately complete required warranty paperwork.
  • Promote additional products, services, and service agreements to clients.
  • Track time and inventory daily.
  • Handle plumbing-related tasks when necessary.
  • Maintain clear communication with team members.

Skills

Customer service
Problem solving
Detail oriented
Driver's license

Job description

Thomas & Galbraith - Cincinnati is seeking a skilled service technician to diagnose and repair residential drain systems and guide customers to informed decisions. You will perform service calls and repairs with professionalism, promote service agreements, and track time and inventory daily.

Join a Midwest leader in HVAC and plumbing with opportunities for growth and training. A valid license and strong problem-solving skills are essential as you contribute to exceptional customer service and

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