Residential Developer

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont); Brattleboro (VT); On-site; USD 31,000 - 34,000; Full time

Job summary

HCRS (Health Care & Rehabilitation Services of Southeastern Vermont) seeks a Program Director to lead developmental housing services in Brattleboro. You will supervise teams delivering developmental homes, respite homes, and shared living options, coordinating with consumer care teams and state agencies to meet consumer needs.

You will oversee recruitment, inspections, background checks, and provider oversight for 100–150 homes, ensuring regulatory compliance and high-quality services.

Qualifications

• Bachelor’s degree in psychology or related field or an Associate’s degree with relevant experience.
• Leadership, supervisory and teaching/training experience preferred.

Responsibilities

• Plan, supervise, and coordinate housing options for consumers.
• Coordinate referrals and intake with care teams.
• Provide quality assurance and required documentation (ISA/IPC).
• Develop and manage housing option budgets with leadership.
• Ensure compliance with federal and state regulations.
• Serve as an on-going consultant to staff and committees on housing issues.
• Represent agency programs at meetings and to external partners.
• Perform other duties as assigned by the Program Director.

Skills

Supervisory skills

Organizational skills

Interviewing

Staff development

Communication

Conflict resolution

Team leadership

Problem solving

Education

Bachelor’s degree in psychology or related field

Associate’s degree + 3 years experience

Tools

Computer literacy

Job description

The pay for this position is between $22.50 and $25 per hour.

Position Purpose

Plans, develops, and coordinates developmental homes, respite homes, supported apartments and other creative housing services to meet the needs of consumers of agency services who have a developmental disability and/or severe and persistent mental illness. Participates in the day to day program operations, performing supervisory and administrative leadership for staff and contractors.

Principal Responsibilities And Duties

• Develops developmental homes, respite homes, supported apartments and other creative housing options for consumers including but not limited: recruitment of such homes and housing options, interview, training and on-going supervision in coordination with appropriate consumer care teams.
• With appropriate consumer care teams, coordinate referrals and intake into programs for developmental homes, respite homes, supported apartments and other housing options other than established agency residential programs.
• Provides quality assurance for such programs and required documentation including assistance with ISA/IPC development.
• Develops and manages developmental home, respite home, supported apartment and other housing option budgets in coordination with appropriate Program Coordinator and/or Director.
• Insures compliance with all federal and state regulations for such programs.
• Functions as an on-going consultant to agency staff and other administrative bodies and committees regarding housing issues related to such programs.
• Signs off as a QDDP to meet federal and state guidelines as needed for such programs.
• Collaborates with other community agencies and bodies in the development of developmental homes, respite homes, supported apartments and other housing options other than established agency residential programs.
• Represents such agency programs at statewide, agency and community meetings.
• Performs other duties as assigned by Program Director.

Scope Of Position

• Manage recruitment for Shared Living Provider program
• Mange Housing and Safety Inspections for 100-150 Shared Living Provider homes
• Manage accessibility Inspections for 10-30 Shared Living Providers
• Oversee Background Checks for all existing and prospective Shared Living Providers
• Provide oversight and support to 100-150 Shared Living Providers.

Key Knowledge, Skills and Abilities to successfully perform this job

Excellence In This Position Includes The Following

• Strong supervisory and organizational skills, as demonstrated by a well-organized team that functions smoothly, produces significant results with its consumers, and encourages staff to grow professionally and personally.
• Demonstrated ability to develop and maintain excellent working relationships within and outside the agency
• Demonstrated ability to effectively interview and select candidate’s best suited to the position.
• Acts in accordance with all agency policies.
• Demonstrated ability to hold staff accountable to agency policies and procedures.
• Demonstrated ability to provide feedback to developmental home providers and staff for both positive and negative performance and behavior.
• Demonstrated ability to effectively resolve workplace conflict.
• Demonstrated ability to deal effectively with problem employees and contractors.
• Demonstrated ability to maintain low developmental home provider and staff turnover and high morale.
• Holds developmental home providers accountable to program, federal and state policies
• Demonstrates, models, and actively supports program service philosophies.
• Actively supports the Program Director and the executive level management.
• Communicates necessary information from upper level management to staff.
• Leads staff to achieve assigned objectives within the established time frame.
• Has established an open and trusting work environment.
• Demonstrated belief in consumer self-determination, demonstrated respect for consumers, their family members and caring others.
• Demonstrated ability to set appropriate boundaries with self, staff, consumers and others.
• Excellent interpersonal skills, including the ability to write and present information to groups well.
• Demonstrated ability to be creative in developing programs that respond to consumer needs.
• Ability to report data accurately and timely.
• Demonstrated ability to take care of oneself, and to stay calm, patient and self-confident amidst numerous potentially stressful situations, maintaining a sense of humor.
• Modeling appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight and compassion.
• Demonstrated ability to work cooperatively and collaboratively.
• Demonstrated pursuit of personal and professional growth.
• Acting in accordance with all agency policies.

Relationships

• Reports to the Program Development Mgr.
• Assists in the supervision of developmental home providers, respite home providers, supported apartment providers and providers of other housing options in coordination with the appropriate consumer care team.
• Coordinates with other Team Leaders, and state agencies, on new program development and ongoing program administration.
• Works closely with other community resources and individuals to coordinate consumer care.

Qualification Statements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

A Bachelor’s degree in psychology or a related field, or Associates degree and 3 years of experience in developmental services. Previous leadership, supervisory and teaching/training experienced preferred.

Language Skills

Strong written and verbal communication skills. Ability to listen effectively. Ability to read and interpret documents such as: technical procedure manuals or government regulations. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from managers, consumers, treatment providers, employers, outside agency personnel, and the general public. Ability to communicate effectively for training.

Mathematical Skills

Understanding of statistical issues related to research, data collection and data reporting.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations

A valid driver’s license and/or the capacity to travel regularly from office to office, or to businesses. May be required to transport consumers.

Other Skills And Abilities

Computer literacy and working knowledge of relevant software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; talk and hear in a variety of work and office environments, including factories.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be on-site at numerous businesses and/or homes with widely varying environments, and traveling between them. Employees may be subjected to unpleasant odors and other disagreeable environmental factors particular to specific business and home environments which are beyond agency control.

The noise level in the work environments will vary significantly.

Note

The above duties or working procedures describe the chief functions of the job. They are not considered a detailed description of every duty of the job. The job description is intended to be dynamic in mature, subject to addition or deletion as required by programmatic changes and consumer needs.