CLS QDDP

Volunteers of America Southeast Louisiana; Hammond (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Volunteers of America Southeast Louisiana seeks a Full Time Manager for the QDDP role in Hammond, LA. The QDDP will oversee services for individuals with ID/DD, implement quality assessments, and coordinate treatment plans in collaboration with medical and behavioral teams.

The position requires supervisory experience, a relevant bachelor's degree, and knowledge of applicable regulations. Responsibilities include leading DSP staff, ensuring training, and maintaining licenses and records for

Qualifications

• Requires a Bachelor's degree in a human service-related field.
• Minimum of two years’ experience providing services to individuals with intellectual and developmental disabilities.
• Two years of supervisory/management experience preferred.
• Knowledge of federal, state, and local regulations (Title XIX) preferred.

Responsibilities

• Oversee the implementation of services and supports for individuals with ID/DD.
• Ensure quality assessments and timely medical follow-up are completed.
• Coordinate treatment, recommendations, and monitoring of plans.
• Recruit, supervise, and appraise DSP staff and oversee group homes.
• Maintain training records and ensure compliance with licensing requirements.
• Participate in IHP team meetings and monitor program excellence.

Skills

supervisory experience

ID/DD experience

communication skills

computer literacy

Education

Bachelor's degree in human service-related field

Two years’ work experience providing services to individuals with intellectual disabilities

Two years supervisory management experience

Job description

CLS QDDP

Full Time Manager 2 Hammond, LA, US

7 days ago Requisition ID: 1302

JOB SUMMARY

Oversee the implementation of service and support to individuals with intellectual disabilities and developmental disabilities in accordance with their Individual Habilitation Plans (IHP). A QDDP should implement quality assessments, assuring that evaluation and medical follow-up are completed in a timely manner. The coordination of treatment, recommendations, monitoring of school and active treatment plans. The QDDP is responsible for reconciling the consumer fund accounts, ensuring that quality outcomes are achieved and advocating for consumers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work schedules for the QDDP are determined by the needs of the individuals served in the program. Schedule requires flexibility. Schedules will be designed in advance and with approval from the Program Director. Standard work schedule is 40 hours per week. Participation in the weekend on calls as well as being on call 24 hours a day via cell phone is expected. Must maintain all mandatory training activities and records.

GroupHome

• Directly responsible forthe overall management of multiple residential group home.
• Directinvolvement in the resolution of maintenance concernsfor all assigned residential group homes.
• SupervisingDSPstaffas well as completing annual performance appraisal reports.
• Evacuate with Community Living Services consumers during hurricane season and provide shelter in place support as needed by the program.
• Assist in recruiting and hiring DSPs and staffing homes in accordance with budgeting and licensing guidelines.
• Ensure staff maintainstraining and help monitor expiration dates of key trainings.
• Address performance issues in accordance with Agencypolicy.
• Promote the feeling of trust, dependability, and stable work environments to enhance staff morale and productivity.

DesignandDevelopment of IHP Practices

• Collectandreview allnecessary informationandassessmentstoensure recommendationsarefollowed through and support the (IHP).
• Coordinateentireclinicalcomponentofservices including monthly,quarterly,andannual reportscomplete

with progress, summaries and supporting data from behavioral service plans, medical appointments, consultations, community activities, etc.

• Ensure the IHP meets all of the individual’s needs and focuses on individualized outcomes and achievements.
• Participate in theIHP Team Meetings,Human Rights.
• Collaborate with all monitoring entities to maintain program excellence.

Medical andHealth Services

• Conduct secondary audits on all Medication Administration Records (MAR).
• Ensurespecialized support elementsare inplace including such items as mobility devices,assistive technology devices, vision/hearing, dental services are available at all times and arein good working order.
• Reviewhealth related recommendationsto ensure allfollowupoccursina timely manner. Coordinate with nursing staff regardingtraining for staff onhealthcare plans.
• Informandmaintaincommunication withfamilies,physicians,day programs,consultants, andspecialists to remain current on allhealth and medical needs of the individuals served.
• Ensure consumers experience good nutrition, healthy living, and a positive self-image.

Community ConnectionsandCelebrations

• Designand develop opportunities forcommunity integration and connections.
• Recognize formally and informally theachievements of individuals with meaningfulcelebrations.
• Assist individuals in planning and celebrating birthdays, holidays and other special occasions (not necessarily always with housemates).
• Ensurebenefit and entitlementprogramsare maximizedand remain current and intact with requirements present (i.e. social security, Medicaid, Medicare).
• Manage financial accounts and ensure eachindividual has their own financial records andaccounts.
• Ensurecensussheetsareaccurateand reflectall elements withinthe IHPandaresubmitted ina timely fashion.
• Support individuals in learning how to budget their finances.

Quality Assurance

• Conductweekly records audits.
• Ensure allstaffrespectconfidentiality and HIPPA regulations.
• Conduct individual satisfaction surveys and address any needs related to feedback.
• Ensure staffis trained on all new BMPs.
• Ensure datacollection occurs, is reviewed, interpreted, and documented.
• Understands that behavior is communication and works to improve individual communication efforts.
• Ensurestaffunderstandshowtocompleteaccurateandtimelyincident reporting and cooperation with internal and external investigations and inquiries.
• EnsureProgramDirector and Risk Management is abreastofcritical incidents ordevelopments (i.e.

elopement, politically sensitive cases, deaths, major health and wellness issues, citations, etc.).

1. Ensure staff understand their role as mandated reporters.

Licensing/Monitoring/Funding/Accreditation/Agency PolicyCompliance

• Ensure staff are familiar with organizational, State, Federal, and Local standards.
• Assistsin coordinating site visit responsesby monitoring/licensing/funding and accreditation entities.
• Ensure compliancy of agency policies, review, refer to and train staff on Agency/CARF policies.

ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)

• Adhere to the designated dress code as stipulated for the specific role.

SUPERVISORY DUTIES:

• Home Manager.

KEY CONTACTS

• None

KNOWLEDGE, SKILLS AND ABILITIES:

This position requires knowledge, skills and abilities equivalent to:

• Bachelor’s degree in a human service-related field.
• Twoyears’workexperienceprovidingservices andsupporttoindividuals with intellectualdisabilities.
• Two previous years of Supervisory management experience preferred. Must have working knowledge of federal, state, and local regulations. QDDP in ICF/DD or Waiver residential settings is preferred.
• Demonstrated supervisory experience preferred and the ability to effectively manage people and understand Title XIX regulations regarding community residential homes.
• Requires excellent verbal and written communication skills and proficiency with using a personal computer is expected.

PHYSICAL REQUIREMENTS:

Physical requirements include sitting, standing, climbing, pushing, bending, squatting, lifting, and pulling. May be required to assist in moving consumers weighing up to 200lbs. Other physical requirements include:

• Theabilitytosafelyoperatea motorvehicletotransportoneself,consumers,andprogramsuppliesas necessary.
• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.
• Operating office equipment requiring continuous or repetitive hand/arm movements.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.