Residential Developer - Developmental Services - Windham County

HCRS; Brattleboro (VT); On-site; USD 31,000 - 34,000; Full time

Job summary

HCRS in Brattleboro, Vermont, is seeking a Full-Time Developmental Services Program Supervisor to plan, develop, and coordinate housing services for consumers with developmental disabilities and/or mental illness. You will lead staff, ensure program operations run smoothly, and maintain compliance with federal and state requirements.

Responsibilities include recruitment and supervision of Shared Living and housing options, coordination with care teams, measurements of quality assurance, and

Qualifications

• Bachelor’s degree in psychology or a related field, or an Associate’s degree with 3 years of experience in developmental services.
• Strong written and verbal communication skills.
• Ability to write reports, coordinate programs and supervise staff.

Responsibilities

• Plans, develops, and coordinates housing services for consumers.
• Supervises staff and contractors in day-to-day program operations.
• Ensures compliance with federal and state regulations.
• Coordinates referrals and intake into housing programs.
• Manages budgets for housing options with program leadership.

Skills

Supervisory skills

Organizational skills

Communication skills

Interpersonal skills

Leadership

Education

Bachelor's degree in psychology

Associates degree + 3 years experience in developmental services

Tools

Computer literacy

Documentation software

Job description

Job Category: Developmental Services Division

Requisition Number: RESID002562

• Posted : November 2, 2026
• Full-Time

Locations

Showing 1 location

Description

The pay for this position is between $22.50 and $25 per hour.

Position Purpose:

Plans, develops, and coordinates developmental homes, respite homes, supported apartments and other creative housing services to meet the needs of consumers of agency services who have a developmental disability and/or severe and persistent mental illness. Participates in the day to day program operations, performing supervisory and administrative leadership for staff and contractors.

Principal Responsibilities and Duties:

• Develops developmental homes, respite homes, supported apartments and other creative housing options for consumers including but not limited: recruitment of such homes and housing options, interview, training and on-going supervision in coordination with appropriate consumer care teams.
• With appropriate consumer care teams, coordinate referrals and intake into programs for developmental homes, respite homes, supported apartments and other housing options other than established agency residential programs.
• Provides quality assurance for such programs and required documentation including assistance with ISA/IPC development.
• Develops and manages developmental home, respite home, supported apartment and other housing option budgets in coordination with appropriate Program Coordinator and/or Director.
• Insures compliance with all federal and state regulations for such programs.
• Functions as an on-going consultant to agency staff and other administrative bodies and committees regarding housing issues related to such programs.
• Signs off as a QDDP to meet federal and state guidelines as needed for such programs.
• Collaborates with other community agencies and bodies in the development of developmental homes, respite homes, supported apartments and other housing options other than established agency residential programs.
• Represents such agency programs at statewide, agency and community meetings.
• Performs other duties as assigned by Program Director.

Scope of Position:

Manage recruitment for Shared Living Provider program

Mange Housing and Safety Inspections for 100-150 Shared Living Provider homes

Manage accessibility Inspections for 10-30 Shared Living Providers

Oversee Background Checks for all existing and prospective Shared Living Providers

Provide oversight and support to 100-150 Shared Living Providers.

Key Knowledge, Skills and Abilities to successfully perform this job :

Excellence in this position includes the following:

• Strong supervisory and organizational skills, as demonstrated by a well-organized team that functions smoothly, produces significant results with its consumers, and encourages staff to grow professionally and personally.
• Demonstrated ability to develop and maintain excellent working relationships within and outside the agency
• Demonstrated ability to effectively interview and select candidate’s best suited to the position.
• Acts in accordance with all agency policies.
• Demonstrated ability to hold staff accountable to agency policies and procedures.
• Demonstrated ability to provide feedback to developmental home providers and staff for both positive and negative performance and behavior.
• Demonstrated ability to effectively resolve workplace conflict.
• Demonstrated ability to deal effectively with problem employees and contractors.
• Demonstrated ability to maintain low developmental home provider and staff turnover and high morale.
• Holds developmental home providers accountable to program, federal and state policies
• Demonstrates, models, and actively supports program service philosophies.
• Actively supports the Program Director and the executive level management.
• Communicates necessary information from upper level management to staff.
• Leads staff to achieve assigned objectives within the established time frame.
• Has established an open and trusting work environment.
• Demonstrated belief in consumer self-determination, demonstrated respect for consumers, their family members and caring others.
• Demonstrated ability to set appropriate boundaries with self, staff, consumers and others.
• Excellent interpersonal skills, including the ability to write and present information to groups well.
• Demonstrated ability to be creative in developing programs that respond to consumer needs.
• Ability to report data accurately and timely.
• Demonstrated ability to take care of oneself, and to stay calm, patient and self-confident amidst numerous potentially stressful situations, maintaining a sense of humor.
• Modeling appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight and compassion.
• Demonstrated ability to work cooperatively and collaboratively.
• Demonstrated pursuit of personal and professional growth.
• Acting in accordance with all agency policies.

Relationships:

• Reports to the Program Development Mgr.
• Assists in the supervision of developmental home providers, respite home providers, supported apartment providers and providers of other housing options in coordination with the appropriate consumer care team.
• Coordinates with other Team Leaders, and state agencies, on new program development and ongoing program administration.
• Works closely with other community resources and individuals to coordinate consumer care.

Qualification Statements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

A Bachelor’s degree in psychology or a related field, or Associates degree and 3 years of experience in developmental services. Previous leadership, supervisory and teaching/training experienced preferred.

LANGUAGE SKILLS:

Strong written and verbal communication skills. Ability to listen effectively. Ability to read and interpret documents such as: technical procedure manuals or government regulations. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from managers, consumers, treatment providers, employers, outside agency personnel, and the general public. Ability to communicate effectively for training.

MATHEMATICAL SKILLS:

Understanding of statistical issues related to research, data collection and data reporting.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS:

A valid driver’s license and/or the capacity to travel regularly from office to office, or to businesses. May be required to transport consumers.

OTHER SKILLS AND ABILITIES:

Computer literacy and working knowledge of relevant software.

Working Conditions and Additional Information:

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; talk and hear in a variety of work and office environments, including factories.

The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be on-site at numerous businesses and/or homes with widely varying environments, and traveling between them. Employees may be subjected to unpleasant odors and other disagreeable environmental factors particular to specific business and home environments which are beyond agency control.

The noise level in the work environments will vary significantly.

NOTE:

The above duties or working procedures describe the chief functions of the job. They are not considered a detailed description of every duty of the job. The job description is intended to be dynamic in mature, subject to addition or deletion as required by programmatic changes and consumer needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.