Residential Desk Coordinator

Drexel University; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Full time

Job summary

Drexel University in Philadelphia's University City campus seeks a Residential Desk Coordinator to support the Assistant Directors of Desk Operations, monitor residence hall access, and deliver quality customer service to residents.

The role includes administrative and clerical support for the Area Coordinator, training and scheduling, payroll duties, and ensuring safety in accordance with university protocols; the position is full-time, non-exempt, under a union contract.

Qualifications

• Minimum of a HS Diploma or GED.

Responsibilities

• Provide administrative support management
• Assist with training and selection
• Collaborate with Public Safety during emergencies and as needed
• Maintain safety and security by following building and University protocols
• Provide customer service
• Supervise student employees
• Assist with scheduling and payroll
• Adhere to student conduct & community standards
• Oversee housing operations & facilities of the assigned Hall
• Attend required staff meetings and trainings
• Perform other duties as assigned

Skills

Administrative support

Customer service

Supervision

Scheduling

Payroll

Training & selection

Education

High School Diploma or GED

Job description

Job Summary

The primary role of the Residential Desk Coordinator is to serve in an administrative support role to the Assistant Director(s) of Desk Operations. This position is also responsible to monitor access to the Residence Halls, provide quality customer service to individuals who live in the residence halls on campus and provide administrative and clerical support to the Area Coordinator of the hall in which they work.

Essential Functions

• Provide administrative support management
• Assist with training and selection
• Collaborate with Public Safety during emergencies and as needed
• Maintain safety and security by following building and University protocols
• Provide customer service
• Supervise student employees
• Assist with scheduling and payroll
• Adhere to student conduct & community standards
• Oversee housing operations & facilities of the assigned Hall
• Attend required staff meetings and trainings
• Perform other duties as assigned

Required Qualifications

• Minimum of a HS Diploma or GED

Physical Demands

• Typically sitting at a desk/table
• Typically standing, walking
• Typically bending, crouching, stooping
• Typically running, climbing
• Lifting demands 25lbs

Location

• University City - Philadelphia, PA

Additional Information

This is a Full-Time Union position classified as Non-Exempt.

• Benefits and compensation are based on the agreed Collective Bargaining Agreement for this position.

A review of applicants will begin once a suitable candidate pool is identified.