Residential Deputy Manager

Polaris Community; Haverhill (MA); On-site; USD 45,000 - 61,000; Full time

Job summary

Area Camden, part of Polaris Community, provides high-quality care for young people aged 11–18. The Deputy Manager will support the Registered Manager, helping to create a caring, respectful environment and ensure legal compliance.

Responsibilities include supervising staff, overseeing care plans, recruitment, training, budgeting and safeguarding. Strong leadership, communication, and a proactive approach are essential.

Qualifications

• At least two years’ experience in residential childcare.
• Demonstrated leadership and staff supervision skills.
• Excellent written and verbal communication.

Responsibilities

• Support the Registered Manager and deputise as required to oversee the home.
• Supervise, guide and develop staff with high standards of practice.
• Manage care quality, recruitment, training, staffing, and finances.
• Assess needs and contribute to personalised care plans for 11–18-year-olds.
• Ensure safeguarding compliance and regulatory standards.
• Maintain records and facilitate smooth admissions and meetings.
• Work 08:00–20:00 shifts and participate in rota.
• Support budget management and staff rotas.

Skills

Leadership

Staff supervision

Communication

Budget management

Staff rostering

Project management

Personal development

Solution-focused

Education

A Level 3 Diploma for the Children and Young People’s Workforce or equivalent

Job description

Area Camden
Residential Deputy Manager
Contract: Full Time, Permanent
Specific Hours: 08:00 – 20:00 (12-hour shifts)
Salary: £39,362.67 per annum
Location: Haverhill, Suffolk

About Us

Area Camden, part of the Polaris Community, provides high-quality care that supports young people to achieve their goals.

As Deputy Manager, you will support the Registered Manager with the day-to-day running of the service, helping to create a caring, respectful environment for young people aged 11–18. You’ll ensure individual needs are met, staff practice remains consistent with our values and all care delivery meets legal requirements and Area Camden’s Statement of Purpose.

About the Role

• Support the Registered Manager and deputise when required, helping to oversee the effective running of the home.
• Supervise, guide and support staff, ensuring effective communication, high standards of practice and completion of staff supervisions.
• Help manage key operational areas, including care quality, recruitment, training, staffing, the home environment and financial duties.
• Assess young people’s needs and contribute to personalised care plans, ensuring cultural, social and emotional needs are met.
• Promote positive behaviour, independence, wellbeing and active participation in decision-making.
• Maintain respectful, non-discriminatory practice and provide high-quality personal care in line with individual plans.
• Ensure compliance with safeguarding requirements, the Children’s Homes (England) Regulations 2015, Ofsted standards, health and safety requirements, COSHH and all relevant legislation.
• Keep risk assessments and health and safety checks up to date, ensuring a safe environment and supporting inspection processes, including Regulation 44 visits.
• Maintain accurate records, including care plans, risk assessments, medication and financial documentation.
• Build strong relationships with young people, families, staff and external professionals.
• Support recruitment, induction and the identification of staff training requirements.
• Assist with admissions, including visits, paperwork and ensuring a smooth and welcoming transition for each young person.
• Attend meetings and ensure key information is shared within the team and with partner agencies.
• Ensure staff are trained and confident in relevant intervention strategies.
• Work within the rota pattern of 08:00 – 20:00, completing 168 hours per month as required by the rota.
• At least two years’ experience in residential childcare
• A Level 3 Diploma for the Children and Young People’s Workforce or equivalent
• Child protection experience
• Strong leadership and staff supervision skills
• Well-developed written and verbal communication skills
• Experience of managing budgets and staff rotas
• Project-management skills and an enthusiastic approach
• A demonstrated commitment to ongoing personal development
• A proactive, solution-focused approach

Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.

Area Camden is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Successful applicants will be subject to an enhanced DBS check.