Residential Counselor: Lead Resident Care & Programs

WellSpan Health; Lancaster (Lancaster County); On-site; USD 32,000 - 52,000; Full time

Job summary

WellSpan Health seeks a dedicated staff member to provide structure and support for LADV residents within program guidelines. This role involves leading shifts, supervising activities, and implementing individualized treatment plans to promote safety and progress.

Responsibilities include guiding RC staff, coordinating resident assignments, and developing therapeutic curricula. A strong emphasis is placed on documentation, teamwork, and adherence to ethical guidelines to maintain a supportive,

Qualifications

• High School Diploma or GED required.
• Human Services or Nursing experience preferred.
• Must possess a valid driver’s license in the current state of residence.
• College coursework related to nursing or human services upon hire preferred.
• Knowledge and experience necessary to provide structure, support, and a "home‑like" atmosphere.
• Interpersonal skills required in order to establish rapport with residents and maintain open communication with staff.
• Analytical skills required to evaluate communication and provide clear, objective, accurate feedback concerning changes in resident behavior to appropriate persons.
• Knowledge and ability in the care and handling of adults, including consideration of the special needs and behaviors of this group.
• Ability to learn and implement Therapeutic Crisis Intervention techniques as needed.

Responsibilities

• Provides direct care for LADV residents under the guidance of Treatment Plans that have been developed for all residents including but not limited to teaching and supervising daily living skills; supervising off-site activities and encouraging resident involvement; intervening to promote milieu safety and security in a manner consistent with ethical and legal guidelines; implementing treatment interventions for specific residents according to individualized needs, strengths, and accompanying service plan guidelines; completing progress notes, shift summaries and other essential documentation in a legible, timely, descriptive manner.
• Provides guidance to other RC staff and helps program leadership to implement programming including but not limited to assisting director/managers/nurse in operation and management of the milieu for a specific LADV program; orienting new RC staff to LADV; assisting LADV director/managers in delegating resident assignment, activities, and milieu tasks; ensuring all tasks for a given shift are completed and documented; assigning specific RC staff to implement groups and activities; developing and selecting curriculum for therapeutic groups and activities; coordinating primary RC staff assignments for particular residents; using shift summary to ensure continuity of approach across shifts and among all team members for LADV.
• Oversees functioning of RC staff, including role modeling positive staff/resident contacts, monitoring behavioral interventions used, reporting job performance issues to Program Manager or Program Director, serving as a resource and role model for medication assistance procedures, and modifying the daily resident schedule as needed.
• Implements safety and resident supervision guidelines according to established procedures, including collaborating with on‑duty staff to assess, direct response to, and manage resident behavioral crises and implementing interventions recommended by clinical and administrative personnel.
• Provides medication assistance to residents.
• Provides structure and support for individual and group activities within LADV, including meeting regularly for 1:1 goal reviews with residents, planning and running therapeutic and recreational activities and groups, and organizing and participating in activities with residents.

Skills

Interpersonal skills

Education

High School Diploma or GED

College coursework related to nursing or human services

Job description

WellSpan Health seeks a dedicated staff member to provide structure and support for LADV residents within program guidelines. This role involves leading shifts, supervising activities, and implementing individualized treatment plans to promote safety and progress.

Responsibilities include guiding RC staff, coordinating resident assignments, and developing therapeutic curricula. A strong emphasis is placed on documentation, teamwork, and adherence to ethical guidelines to maintain a supportive,