Residential Counselor I - Boston/Dorchester Area

Bay Cove Cape Cod; Boston (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Bay Cove Human Services is hiring Residential Support staff to provide direct care for adults with developmental disabilities at several Greater Boston sites. You’ll help develop independent living skills and promote quality of life.

Positions require English literacy, CPR/First Aid, MAP and Safety Care certifications, and a valid driver’s license. Community-based roles involve transportation, documentation, and adherence to program protocols.

Qualifications

• Reading and writing in English is required.
• Six months of full-time paid or volunteer experience or one-year part-time in human services, or enrolled in an undergraduate or higher degree program in a human services field.
• CPR & First Aid (SFA) certification is required; must be certified within 60 days of hire.
• MAP certification required within 6 months of hire; recertification every two years.
• Safety Care certification required within 90 days; ability to walk stairs and provide emergency intervention.
• Valid driver’s license, clean driving record, and one year driving experience.

Responsibilities

• Follow program models and clinical, programmatic and quality protocols.
• Exercise clinical judgment in observing, supporting and communicating.
• Teach and reinforce activities of daily living (medication management, hygiene, budgeting, safety).
• Develop and implement program activities to reinforce skills.
• Maintain safety procedures including crisis assessment and intervention.
• Accompany individuals to medical appointments or activities via public transport or agency vehicle.
• Maintain programmatic documentation and assist with upkeep of residence.
• Provide training to individuals and coworkers on assigned roles (e.g., Medication Officer, Safety Officer).
• Perform other duties as assigned by supervisors.

Skills

Reading and writing in English

Program protocol adherence

Education

CPR & First Aid (SFA) certification

MAP (Medication Administration Program) certification

Safety Care certification

Driver’s license

GED or HS Diploma or 1–2 years relevant experience

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.

Job Summary: Your position as a Residential Support staff will be providing direct care services to adults with developmental disabilities in a manner that promotes the development of independent and community living skills and improved quality of life.

We have locations in:

• Boston
• Dorchester
• Jamaica Plain
• Mattapan
• West Roxbury
• Roslindale
• Quincy
• Hyde Park

Essential Functions of Position:

• Follows program model including clinical, programmatic and quality protocols (for example, house, staff, supervision meetings, trainings, data collection, community relationships, as required).
• Exercises strong clinical judgement in observing, supporting, resourcing and communicating.
• Teaches and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
• Implements and develops program activities to reinforce and develop skills which may include using the teachable moment.
• Follows and implements all program safety procedures including crisis assessment, prevention and needed intervention.
• Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via public transportation or agency vehicle.
• Maintains programmatic documentation.
• Performs household and property maintenance tasks toward the general upkeep of the residence.
• Provides specialized training and instruction to individuals and coworkers (such as in the role of Medication Officer, Human Rights Officer, Van Officer, Safety Officer or Activities Coordinator) on an assigned basis.
• Performs other duties and projects as assigned by supervising personnel.

Job Requirements:

• Reading and writing in English is a requirement
• Six months of full-time paid or volunteer experience or one-year part-time experience in human services. Or enrolled in an undergraduate or higher degree program in a human services field. GED or High School Diploma or 1-2 years relevant experience
• CPR & First Aid (SFA) certification is required. * must become certified within 60 days of date of hire to retain employment
• Department of Public Health certification in medication administration is required. *Employees lacking Medication Certification upon hire must become MAP certified within 6-months of date of hire to retain employment*. Recertification is then required every two years.
• Certified in Safety Care is required at some programs. * Certification must become certified within 90 days of date of hire to retain employment*. Required to walk up and down stairs, provide emergency physical intervention as needed.
• Possess a valid driver’s license, a clean driving record and one year driving experience.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate: $20.40 hourly