Assistant Manager - Ruth Road-sat9-5,T-Th12-8,fr1-9

Bay Cove Cape Cod; Brockton (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Bay Cove Human Services is seeking an Assistant Program Director to support daily administration, programming, and operations of a community-based developmental services program. You will model professional behavior, supervise staff, and advocate for individuals while ensuring safety and regulatory compliance.

The role requires MAP, CPR/First Aid, and Safety Care certifications, a GED or high school diploma, and a valid driver's license with a clean driving record.

Qualifications

• GED or high school diploma required. College degree may substitute for 1 year of human service experience.
• Medication Administration Program (MAP) certification required; recertification every two years.
• CPR & First Aid (SFA) certification required; must be certified within 30 days.
• Safety Care certification required; must become certified within 90 days.
• Current driver’s license, clean driving record, and one year driving experience.
• Reading, writing, and communication skills and basic computer literacy required.
• Physical capability to perform necessary lifts or restraints.
• Use of personal cell phone and/or vehicle for program needs.

Responsibilities

• Assist with day-to-day administration, programming, and operations of the developmental service program(s).
• Model and teach professional and community behavior; supervise staff as assigned.
• Attend and facilitate staff meetings; participate actively.
• Ensure safety and apply crisis intervention as needed; support individuals’ ISPs and progress notes.
• Coordinate and accompany individuals to appointments; advocate for their needs.
• Maintain program documentation and financial records as required.

Skills

Human services experience

MAP certification

CPR/First Aid

Safety Care

Driver's license

Reading & communication

Computer literacy

Education

GED or High School Diploma

Job description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and southeastern Massachusetts.

Department: Developmental Services- Growthways

Program Location:

Schedule/Hours: (40) hours per week to include at least one weekend day and at least (32) hours of direct care.

Reports To: House Manager (Program Director) or their designee

Job Summary: The Assistant Program Director assists with the day to day administration, programming, and operations of the assigned community based Developmental Service program(s). The Assistant Program Director contributes to Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership. This position is non-exempt.

Supervisory Responsibilities: Models and teaches professional and community behavior. Staff supervision as assigned.

Essential Functions of the Position

• Strict adherence to program model including clinical, programmatic, and quality protocols (for example staff meetings, trainings, data collection, community relationships, MAP, regulatory and agency policies as required.) Supports and fills in for the Program Director in the day-to-day running of the home and as assigned.
• Attend staff meetings and is an active participant. Facilitate staff meetings in the Program Directors absence.
• Exercises strong clinical judgement in observing, supporting, resourcing and communicating on behalf of the program and individuals.
• Assists in the development and progress reporting for the individuals’ I.S.P.’s.
• Models, teaches, and reinforces activities of daily living (such as medication management, hygiene, cleaning, personal property management, relationship development, budgeting, and safety).
• Assists individuals with menu planning to ensure well balanced meals. Assists with food shopping, budgeting food account and processing all related forms to the Central Office.
• Assists with documentation and monitoring of client accounts, petty cash accounts, and other accounts as assigned by the Program Director.
• Develops and implements interesting and challenging opportunities which enhance personal growth and development which may include using the teachable moment. Emphasis should be on creating occasions which increase independence and self-reliance based on an individual’s preferences.
• Assists individuals to have a variety of opportunities to exercise control and making choices.
• Is knowledgable of, facilitates, models, and teaches all program safety procedures including crisis assessment, prevention and needed intervention.
• Assists the Program Director with arranging, attending, and following through on all individuals’ appointments/meetings to include, but not be limited to: medical, dental, haircuts, day programs, other interfacing agencies. Must be able to advocate on behalf of the individuals and ensure all procedures and work flows are completed.
• Maintains and is a role model for programmatic documentation, such as: daily progress notes, program data, medication, staff communication log, monthly progress notes. As needed: incident reports, I.S.P documentation, and financial documentation.
• Performs household and property maintenance tasks toward the general upkeep of the residence.
• Is the Human Rights Officer for the program and ensures that all staff treat the individuals with respect and are sensitive to individual differences with regards to their cultural experiences, religion, sexual orientation and need for privacy.
• Assists in training new staff in all aspects of residential work.
• Assists with securing appropriate staffing for the program.
• Performs other duties and projects as assigned by supervising personnel.

Requirements for the Position

• 1-3 years previous work experience in human service setting GED or High School Diploma. College degree may be substituted for 1 year of previous human service experience. These requirements may be waived by the Executive Director.
• Department of Public Health certification in medication administration is required. *Employees lacking Medication Certification upon hire must become MAP certified within 6-months of date of hire to retain employment*. *Recertification is then required every two years.*
• CPR & First Aid (SFA) certification is required. * certified within 30 days of date of hire*.
• Safety Care is required at some programs. * must become certified within 90 days of date of hire.
• Current Drivers License, a clean driving record, and one year driving experience.
• Adequate Reading, Writing, Communication, & Computer literacy to perform agency functions.
• Physical capability to perform necessary lifts or restraints
• Use of personal cell phone and/or vehicle (each program has an assigned program vehicle; use of personal vehicle is limited).

Mission Traits

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/partners.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age,veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate:22.44/Hour