RESIDENTIAL COUNSELOR

Universal Health Services, Inc.; Mountain City (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Medical, Dental, Vision, 401K

Stock Purchase

Attendance Incentives

Overtime opportunities

Tuition Reimbursement

SoFi Student Loan Refinancing Program

Career development opportunities

Free Meals

Shift Differential Pay

Annual PTO

Job summary

Mountain Youth Academy in Mountain City, Tennessee, part of Universal Health Services, is seeking a Residential Counselor. You will provide support and structure to youths receiving behavioral health treatment, creating a safe, respectful environment and collaborating with the clinical team.

Roles include supervising residents, supporting daily routines, documenting care, and encouraging engagement in therapy.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree with one year of health care experience required.
• Verbal de-escalation skills to assist residents in crisis situations.
• Ability to communicate clearly with a team and respond to crises.

Responsibilities

• Provide compassionate support and supervision to patients/residents throughout their treatment experience.
• Help maintain a safe, structured, and positive environment.
• Build trusting and respectful relationships with individuals in our care.
• Monitor patient behavior and communicate changes to the clinical team.
• Assist with daily activities, routines, and therapeutic programming.
• Encourage participation in treatment and reinforce positive behaviors.
• Maintain accurate and timely documentation.
• Follow safety, confidentiality, and behavioral health policies.
• Collaborate with nurses, therapists, counselors, and other treatment team members.
• Serve as a positive role model with patience, professionalism, and respect.

Skills

Compassionate communication

Crisis de-escalation

Team collaboration

Education

High School Diploma or GED

Bachelor’s degree in healthcare

Tools

EHR systems

Job description

Responsibilities

Mountain Youth Academy is nestled in Mountain City, Tennessee which is conveniently located near Johnson City, TN, Boone, NC, and Abingdon, VA. We are a 120-bed residential treatment facility and assist in the evaluation, diagnosis, and treatment of a wide range of behavioral health issues for our young adolescent patients.

We are looking for a Residential Counselor to join our team. In this role, you will provide support, encouragement, and structure to individuals receiving behavioral health treatment while helping create a safe, respectful, and therapeutic environment.

Residential Counselor – Non-Degreed and Degreed

High School Diploma or GED required.

Bachelor’s degree with one year of health care experience required.

Full-time or PRN positions available.

Without prior experience earn between $18-22 an hour.

• Degrees increase the base rate.
• Increased rates for those with prior work experience in the medical, behavioral mental healthcare field, working with children and miliary services.
• Shift Differentials: $2-5
• Frequent opportunity for overtime

Increasing Work/Life balance to meet your needs!

• Work Full Time as few as 3 days per week.
• Selection of 8, 12, or 16 / hour shifts
• Available full-time weekend shifts at only 36 hours

Job Duties/Responsibilities

• Provide compassionate support and supervision to patients/residents throughout their treatment experience.
• Help maintain a safe, structured, and positive environment.
• Build trusting and respectful relationships with individuals in our care.
• Monitor patient behavior and communicate changes or concerns to the appropriate clinical team members.
• Assist with daily activities, routines, and therapeutic programming.
• Encourage participation in treatment and reinforce positive behaviors.
• Maintain accurate and timely documentation.
• Follow all safety, confidentiality, and behavioral health policies and procedures.
• Collaborate with nurses, therapists, counselors, and other members of the treatment team.
• Serve as a positive role model by demonstrating patience, professionalism, and respect.

Benefit & Rewards Highlights

• Paid Medical, Dental, Vision, 401K match, Stock Purchase
• Attendance Incentives, up to $80 per week
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Prescription Drug Plans
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Free Meals
• Shift Differential Pay
• Tuition Reimbursement

For a full preview of benefits, please visit UHS Benefits Service Center (ehr.com)

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Job Requirements/Special Skills

• High School Diploma or GED required
• Associate’s degree
• Bachelor’s Degree
• Preferred one year of health care experience required.
• Verbal De-escalation skills to assist the residents to regain control of their behaviors.
• Functions as a community lead
• The ability to make quick decisions and respond in a crisis.
• The ability to communicate clearly with a team and work together to solve a crisis.
• Provides mentoring/shadowing as assigned.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Pay Transparency

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.