Residential Connectivity Sales Specialist

SPECTRUM; Exeter (RI); On-site; USD 35,000 - 75,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience

Qualifications

• Prospecting and qualifying residential leads.
• Tailoring connectivity packages to customer needs.
• Explaining product features and demonstrating equipment.
• Closing sales while meeting or exceeding targets.

Responsibilities

• Prospect and qualify leads for residential connectivity solutions.
• Conduct in-home or virtual consultations with customers.
• Tailor connectivity packages based on customer needs and budget.
• Explain product features and demonstrate equipment to customers.
• Close sales and meet/exceed targets.
• Manage sales pipeline in CRM tools and follow up on leads.
• Ensure a positive customer experience from first contact through installation.
• Collaborate with service teams to resolve issues and support long-term satisfaction.

Skills

Prospecting

Lead qualification

In-home consultations

Virtual consultations

Product knowledge

Closing sales

Pipeline management

Customer experience

Tools

CRM software

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.