Residential Connectivity Sales Specialist

SPECTRUM; Lincoln (RI); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first

Responsibilities

• Prospect and qualify residential leads to build a healthy sales pipeline.
• Conduct in-home or virtual consultations to assess connectivity needs.
• Tailor connectivity packages (internet, TV, mobile, voice) to customer requirements.
• Explain product features, demonstrate equipment, and close sales while aiming to meet targets.
• Manage pipeline in CRM and follow up on leads to ensure a positive customer experience.
• Collaborate with service teams to install and support long-term satisfaction.

Skills

Sales

CRM

Lead qualification

In-home consultations

Tools

CRM tools

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.