Residential Connectivity Sales Specialist

SPECTRUM; Oneco (CT); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. You will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs.

You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets, with CRM-driven pipeline management and collaboration with service teams to ensure installation success and long-term

Qualifications

• Strong sales focus with ability to prospect and qualify leads.
• Experience presenting and explaining product features to residential customers.
• Ability to manage a sales pipeline and use CRM tools.
• Excellent communication and relationship-building skills.

Responsibilities

• Prospect and qualify residential leads for internet, TV, mobile, and voice services.
• Conduct in-home or virtual consultations to tailor connectivity packages.
• Explain product features, demonstrate equipment, and close sales to meet targets.
• Manage and chase opportunities in the CRM and follow up through installation.
• Collaborate with service teams to resolve issues and ensure customer satisfaction.

Job description

Spectrum is seeking a Residential Connectivity Sales Specialist to promote internet, TV, mobile, and voice solutions to residential customers. In this role, you will prospect and qualify leads, conduct in-home or virtual consultations, and tailor connectivity packages to customer needs. You’ll explain product features, demonstrate equipment, and close sales while meeting or exceeding targets. You will also manage your pipeline in CRM tools, follow up on leads, and ensure a positive experience from first contact through installation, partnering with service teams to resolve issues and support long-term customer satisfaction.