Residential Community Safety Officer

Syracuse University; City of Syracuse (NY); In loco; USD 20.249 - 28.840; Tempo pieno

Descrizione del lavoro

Syracuse University is seeking a full-time Security Guard for the residential living center. Responsibilities include validating access, preparing incident reports, and reporting incidents via radio. Candidates must hold a New York State Security Guard license and successfully complete a Field Training Program.

The role requires strong customer service skills, attention to detail, and the ability to work effectively both independently and as part of a team. Interested applicants should submit an online application along with their resume and cover letter.

Competenze

• Previous experience in a collegiate setting preferred.
• Must have a New York State Security Guard license.
• Successful completion of a Field Training Program.

Mansioni

• Validate access and IDs at residential facility doors.
• Prepare incident reports regarding unauthorized access.
• Utilize standard radio communications to report incidents.

Conoscenze

Customer-service skills

Communication skills

Problem solving

Attention to detail

Formazione

High school diploma or GED

Strumenti

Standard radio communications

Descrizione del lavoro

Job Overview

Full-time, 40‑hour academic year position reporting to the Sergeant for Residential Security. Responsible for validating access at residential living center doors during scheduled hours. Shift hours: 8:00 pm – 6:00 am. Non‑exempt, Staff Level S2. Pay Range: $17.817 per hour. Eligible employees must have a New York State Security Guard license and complete a Field Training Program.

Responsibilities

• Validate access and IDs of all persons entering the residential facility.
• Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
• When necessary, effectively communicate with non‑authorized visitors about access policies.
• Use sound judgment and reasoning when faced with questionable or ambiguous situations.
• Be responsible for accurate time reporting.
• Prepare written reports regarding unauthorized access, including creating incident reports and judicial complaints.
• Utilize standard radio communications to report incidents to Public Safety.
• Foot patrol may be required.

Educational and Experience Requirements

• High school diploma or GED.
• Previous experience in a collegiate setting preferred.
• Must obtain a New York State Security Guard license and meet department and New York State Security Guard Act qualifications.
• Successful completion of a Field Training Program.
• Employment contingent upon a thorough background check and a criminal records check.
• Upon hire, must submit to a pre‑employment drug test and future random drug screenings.

Skills and Knowledge

• Ability to work independently or as part of a team and interrelate with individuals from diverse backgrounds.
• Creative and innovative problem solving.
• Good customer‑service and communication skills.
• Assertive and helpful personality.
• Attention to detail, focus, and alertness.

Physical Requirements

• Foot patrol may be required.

Tools and Equipment

• Standard radio communications to report incidents to Public Safety.

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

EEO Statement

Syracuse University is an equal‑opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.