Temporary Part-Time Residential Community Safety Officer (RCSO)

exp1-prod-web.syr; City of Syracuse (NY); On-site; USD 19,000 - 26,000; Part time

Job summary

Syracuse University is seeking a Temporary Part-Time Residential Community Safety Officer (RCSO) to support campus housing safety. The role requires in-person presence on campus, with on-call hours including evenings, nights, and weekends.

Pay is $17.00 per hour, non-exempt, with the opportunity to join a dedicated Public Safety team. Applicants should have a High School diploma or GED, NYS ID, and the ability to obtain a NYS Security Guard license after training.

Qualifications

• High School diploma or GED is required.
• Experience in a collegiate setting is preferred.
• Must have NYS ID and be eligible for a NYS Security Guard license.

Responsibilities

• Validate access at designated residential living center doors during scheduled hours.
• Verify IDs and sponsorship for visitors and guests.
• Communicate policies to non-authorized visitors when needed.
• Maintain accurate time reporting and prepare incident reports.
• Occasional foot patrol and use of radios for safety communications.

Skills

Teamwork

Customer service

Written communication

Policy comprehension

Attention to detail

Education

High School diploma or GED

Tools

Windows-based computer systems

Job description

Temporary Part-Time Residential Community Safety Officer (RCSO)

Job Title Temporary Part-Time Residential Community Safety Officer (RCSO)

Location

Campus

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

Pay Range $17.00 per hour

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level 00

FLSA Status

FLSA Status Non-exempt

Hours

• Position is an on call, as needed position. May be required to work evenings, nights, and early morning shifts, including weekends and holidays.

We are currently hiring several positions for various shifts.

Job Type

Job Type Temporary

Unionized Position Code Not Applicable

Job Description

The part-time, temporary Residential Community Safety Officer ( RCSO ) is a part-time, temporary position that assists the Department of Public Safety ( DPS ) in maintaining safe access in campus residential halls.

Education and Experience

• High School diploma or GED required.
• Previous experience in a collegiate setting is preferred.
• Must possess a valid New York State identification.
• Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
• Successful completion of a Field Training Program.
• Able/willing to work evening, day and afternoon shifts, including weekends and holidays.
• Employment is contingent upon successful completion of a thorough background check which includes employment history, character references and a criminal records check.
• Upon hire, candidates must submit to a pre-employment drug test and future random drug screenings.

Skills and Knowledge

• Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
• Ability to be creative and innovative in solving issues and problems.
• Experience with Windows based computer systems and email needed.
• Exceptional customer service skills, with assertive, yet helpful personality necessary.
• Written communication skills needed, including legible and/or typed (computer) forms of communication.
• Ability to read, comprehend, and follow policies and procedures essential.
• Attention to detail, focus and alertness required.

Responsibilities

• The Residential Community Safety Officer is responsible for validating access at designated residential living center doors during specific scheduled hours.
• Validate the IDs of all persons entering the residential facility utilizing a Windows based computer and related access control card reader technology.
• Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
• When necessary, effectively communicate with non-authorized visitors University’s access policies.
• Use sound judgment and reasoning when faced with questionable or ambiguous situations.
• Be responsible for accurate time reporting.
• Prepare reports regarding unauthorized access, including creating incident reports and judicial complaints.
• Utilize standard portable radio communication to report incidents to Public Safety.
• Foot patrol may be required.
• Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.