Residential/Commercial Service Tech II

A. O. Smith Corporation

Appleton (WI)

On-site

USD 50,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical and dental insurance

Company-sponsored life insurance

Retirement security savings plan

Tuition assistance

Short- and long-term disability programs

Job summary

A. O. Smith Corporation is seeking a Residential/Commercial Service Technician II in Appleton, WI. The role includes customer site visits, servicing equipment, and maintaining relationships. Candidates should possess a high school diploma, have at least two years of relevant experience, and the ability to work independently. This position offers a competitive salary and comprehensive benefits.

Qualifications

Minimum 2 years of related work experience required.
Insurable driving record necessary.
Ability to lift 50lbs consistently.

Responsibilities

Complete maintenance and repairs on residential water treatment equipment.
Deliver salt to both residential and commercial customers.
Effectively communicate with customers and management.

Skills

Organizational Skills

Mechanical Aptitude

Customer Service

Education

High School Diploma

Associate’s degree in technical field

Tools

Microsoft Office

Job description

Join to apply for the Residential/Commercial Service Tech II role at A. O. Smith Corporation

2 days ago Be among the first 25 applicants

Join to apply for the Residential/Commercial Service Tech II role at A. O. Smith Corporation

he Residential/Commercial Service Technician II responsibilities include but not limited to; customer site visits, servicing or installing equipment, repairing equipment, delivering salt and maintaining customer relationships.

The Residential/Commercial Service Technician II must have the ability to work on their own with little direct supervision, have great organizational skills, and be mechanically minded.

Responsibilities

Job description:

Primary Function

The Residential/Commercial Service Technician II must have the ability to work on their own with little direct supervision, have great organizational skills, and be mechanically minded.

Responsibilities

Complete Maintenance and repairs on residential water treatment equipment.
Deliver salt to both residential and commercial customers.
Record appointment data for every service call.
Utilize interpersonal skills to communicate professionally at all levels with customers and within the company.
Communicate with management, sales and customer service to resolve customer complaints.
Maintain service vehicle inventory.
Adhere to company safety and vehicle practices.
Take in salt deliveries and unload into the warehouse via forklift.
Basic shop duties such as cleaning and building maintenance.
Perform any other activities as needed or as directed.

Qualifications

HSD required. Associate’s degree in a technical related field preferred
Min of 2 years related work experience
Insurable driving record
Ability to lift 50lbs consistently
Successful completion of pre-employment screenings, including DOT req
Work in a variety of environments (crawl spaces, attics, etc.)

ADDITIONAL QUALIFICATIONS:

HVAC/Plumbing/Mechanical related experience a plus
Proficiency with computers and programs, specifically Microsoft Office software
Proficient customer service experience
Willingness to learn local, state, and national codes/regulations
Ability to work independently and as a team to meet deadlines and goals

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

We offer:

Seniority level