Residential College Manager - (496409 )

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is hiring a Residential College Manager to oversee daily operations of the Residential Colleges program at the University of Houston. This role involves managing staff, coordinating with faculty, and ensuring student success through programmatic support.

Applicants should hold a 4-year degree and possess strong supervisory and communication skills. The position offers a collaborative work environment focused on enhancing student engagement and success.

Qualifications

• Requires a thorough understanding of both theoretical and practical aspects of the discipline.
• Knowledge obtained through a formal, directly job-related education.
• No experience required.

Responsibilities

• Manage day-to-day operations of a university program or department.
• Oversee program expenditures and ensure adherence to budget.
• Develop and implement policies and procedures for the department.

Skills

Supervisory skills

Budget management

Strong communication

Analytical thinking

Education

4-year degree from a college or university

Job description

Department: Student Housing & ResLife

Salary: Commensurate with Experience/Education

Description:

Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a small ormedium-sized department or program.
2. Oversees program expenditures and ensures adherence tobudget.
3. Provides guidance to subordinate staff and evaluatesperformance.
4. May prepare or participate in the creation of abstracts,research reports, funding proposals, operations and proceduremanuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications,scholarships and other operations.
8. Develops, implements and maintains appropriate policies andprocedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

MQ: Education: Requires a thorough understanding of boththeoretical and practical aspects of an analytical, technical orprofessional discipline; or the basic knowledge of more than oneprofessional discipline. Knowledge of the discipline is normallyobtained through a formal, directly job-related 4 year degree froma college or university or an equivalent in-depth specializedtraining program that is directly related to the type of work beingperformed. Experience: No experience required.

Additional Job Posting Information

The Residential College Manager reports to the Associate Directorfor Residential Life – Student Success, works collaboratively withthe Assistant Vice Provost for Undergraduate Student Success, andsupports the Residential College Faculty Directors. The ProgramManager’s primary role is to oversee the implementation ofResidential Colleges (RC), provide comprehensive administrative,operational, and programmatic support to the Residential Colleges,ensuring coordination, continuity, and sustainability of the model.The Program Manager will support Living Learning Communities (LLC),as needed, which focuses on connecting students’ residential livingexperiences with their classroom learning. The Program Manager willwork directly with Residential College Faculty Director and LivingLearning Community Liaisons to provide community experiences.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Residential Colleges and Living Learning Communities

• Partner with academic department Faculty Directors and faculty orstaff liaisons to design, implement, and assess studentsuccess-based Residential Colleges and Living Learning Communitiesexperiences to align with university and departmental goals,including training staff.
• Supports the Residential Colleges Faculty Director with programplanning, purchasing, and implementation as well as tracks RC andLLC budgets.
• Co-leads recruitment efforts for Residential Colleges and LivingLearning Communities, including outreach to campus partners andcollaboration with Admissions and New Student Programs.
• Partners with Marketing and Communications to develop promotionalmaterials, social media campaigns, and events that highlight RC andLLC benefits.
• Implement retention strategies to support student success andengagement within RCs and LLCs, with a focus on first-year studentpopulations.
• Participate in move-in days with a focus on meeting and greetingnew residents and families and supporters.
• Assist in the development, tracking, and maintenance of Memorandaof Understanding (MOUs) for Residential Colleges and LivingLearning Communities that outline program goals, learning outcomes,departmental responsibilities, and assessment for both StudentHousing & Residential Life and campus partners.
• Encourages student involvement in RC and LLC programs,traditions, and broader university engagement opportunities.
• Partners with the Program Manager for Residential Engagement andStudent Success to provide Knowing, Connecting, Empowering(relational framework) programs for RC and LLC students onacademic, career, and personal development making referrals tocampus resources as needed
• Coordinates efforts with Housing Operations & Outreach toensure that spaces are reserved and assigned for the RC andLLCs.
• Serve on the Residential College and Living Learning CommunityOversight Committee.

Assessment

• Track attendance and participation at RC and LLC and Faculty leadprograms using university systems (e.g., Get Involved)
• Assess student learning and program impacts on retention andgraduation for RC and LLCs residential student successinitiatives.
• Collaborate with RC and LLC Liaisons and Faculty to provideannual reports and summaries that include student success data,programmatic outcomes, and assessment findings for internal andexternal stakeholders.
• Maintain program metrics, assessment data, and documentation tosupport continuous improvement and reporting

General

• Remains current on best practices, emerging trends, and researchin student learning, student development, residential education,higher education administration, and remaining current literatureand innovative trends in the field, adopting and adaptingapplicable strategies for University of Houston initiatives focusedon student success.
• Participate in department committees
• Maintain knowledge of federal, state, and local laws, UH MAPPsand SAMs and general policies and procedures applicable in a highereducation residential life setting. Continue reading and studyingcurrent literature on student learning, student development theory,management theory, and student affairs.
• Establish and maintain collaborative relationships within thedepartment, with other departments, student groups, the universitycommunity, and stakeholders.
• Work with and support cross-functional teams and to fosterteamwork
• Develop strategies in line with the University and thedepartment’s mission to enhance residents’ experiences. Thisincludes recommending and initiating solutions to problems orissues in systems procedures, ensuring residents’ needs arecontinually met in a supportive, caring manner.
• Develop and sustain collaborative relationships with faculty,campus partner, and other stakeholders
• Performs other job-related duties as assigned

All positions at the University of Houston System are security-sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.