Residential Collections Specialist

Wall Recycling; Raleigh (NC); On-site; USD 26,000 - 29,000; Full time

Job summary

Liberty Waste Solutions is seeking a Residential Collections Specialist in North Carolina to support AR collections, document daily activities, and research disputes. The role involves posting payments and adjusting entries for price discrepancies, ensuring accurate recordkeeping and timely follow-up with customers.

The ideal candidate demonstrates strong attention to detail, data entry proficiency, and exceptional customer service skills.

Qualifications

• Strong attention to detail and accuracy in daily collections activity.
• Proficient data entry skills with high-volume records.
• Excellent multi-tasking abilities across tasks and priorities.
• Computer proficiency with MS Office and related software.
• Well organized and capable of efficient time management.
• Team-oriented, supportive, and collaborative in office settings.
• Outstanding customer service skills for inquiries and disputes.
• Self-motivated and able to work independently.
• Effective time management to meet deadlines.
• Strong communication skills with colleagues and customers.
• Fast learner with reliable follow-through on tasks.
• Trustworthy with confidential information.

Responsibilities

• Support collection efforts and call for accounts receivable.
• Document daily collections activity and update records.
• Research account disputes and identify billing discrepancies.
• Post payments received during collections processes.
• Adjust entries for price discrepancies as needed.

Skills

Attention to detail

Data entry

Multi-tasking

Customer service

Self-motivation

Time management

Communication

Team-oriented

Discretion

Follow-through

Education

Basic understanding of accounting principles

Tools

Microsoft Office Suite

Word

Excel

Outlook

PowerPoint

Job description

Job Title: Residential Collections Specialist

Liberty Waste Solutions is searching for a Residential Collection Specialist to help with the following:

Job Description:

• Supporting Collection efforts/call for accounts receivable
• Documenting daily collections activity
• Research account disputes and billing discrepancies
• Post payments received during collections
• Adjusting entries for price discrepancies

Key Skills and Qualifications

• Strong Attention to Detail– Ensures accuracy and quality in all tasks, minimizing errors and maintaining high standards.
• Proficient Data Entry Skills– Accurate and efficient in managing large volumes of data.
• Excellent Multi-tasking Abilities– Capable of managing multiple responsibilities simultaneously while maintaining productivity.
• Computer Proficiency– Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software.
• Well Organized– Able to structure tasks and manage time effectively, ensuring smooth daily operations.
• Team-Oriented– Works effectively within team environments; contributes to team goals and supports colleagues.
• Outstanding Customer Service Skills– Friendly, responsive, and solutions-focused in all customer interactions.
• Self-Motivated and Independent– Able to work with or without supervision while remaining accountable and dependable.
• Effective Time Management– Prioritizes tasks efficiently to meet deadlines and handle workloads.
• Strong Communication Skills– Communicates clearly and professionally with team members, management, and customers.
• Quick Learner with Strong Follow-Through– Grasps new concepts rapidly, completes tasks diligently, and adapts to new challenges.
• Trustworthy and Confidential– Maintains integrity and handles sensitive information with discretion.
• High Energy and Personable– Approaches work with enthusiasm and a positive, engaging attitude.
• Basic Understanding of Accounting Principles– Possesses foundational knowledge of accounting practices and terminology.
• Previous Experience Preferred (1–3 Years)– Ideal candidates will have relevant experience in a similar administrative or office support role.

Pay Grade: $19.00-$21.00