Residential Collections Specialist

ADP, Inc.; Raleigh (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Liberty Waste Solutions in Raleigh, NC is seeking a Residential Collections Specialist to support accounts receivable, document daily collections activity, research billing discrepancies, and post payments.

Candidates should have strong attention to detail, data-entry proficiency, excellent multi-tasking, and solid customer service skills. A background in basic accounting principles and 1–3 years in a similar role is preferred; this position requires teamwork and reliable, confidential work.

Qualifications

• Strong attention to detail and accuracy in all tasks.
• Proficient data entry with high-volume workloads.
• Excellent multi-tasking and time-management abilities.
• Proficient with Microsoft Office and related software.
• Well-organized, team-oriented and customer-focused.
• Self-motivated, independent, and discreet with sensitive data.
• Effective communication with teammates and customers.
• Quick learner able to adapt to new tasks quickly.

Responsibilities

• Support collection efforts and calls for accounts receivable.
• Document daily collections activity.
• Research account disputes and billing discrepancies.
• Post payments received during collections.
• Adjust entries for price discrepancies.

Skills

Attention to detail

Data entry

Multi-tasking

Office software

Organizational skills

Teamwork

Customer service

Self-motivation

Time management

Communication

Quick learner

Discretion

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential Collections Specialist

3 days ago Requisition ID: 1381

Salary Range: $19.00 To $21.00 Annually

Job Title: Residential Collections Specialist

Liberty Waste Solutions is searching for a Residential Collection Specialist to help with the following:

Job Description:

• Supporting Collection efforts/call for accounts receivable
• Documenting daily collections activity
• Research account disputes and billing discrepancies
• Post payments received during collections
• Adjusting entries for price discrepancies

Key Skills and Qualifications

• Strong Attention to Detail – Ensures accuracy and quality in all tasks, minimizing errors and maintaining high standards.
• Proficient Data Entry Skills – Accurate and efficient in managing large volumes of data.
• Excellent Multi-tasking Abilities – Capable of managing multiple responsibilities simultaneously while maintaining productivity.
• Computer Proficiency – Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software.
• Well Organized – Able to structure tasks and manage time effectively, ensuring smooth daily operations.
• Team-Oriented – Works effectively within team environments; contributes to team goals and supports colleagues.
• Outstanding Customer Service Skills – Friendly, responsive, and solutions-focused in all customer interactions.
• Self-Motivated and Independent – Able to work with or without supervision while remaining accountable and dependable.
• Effective Time Management – Prioritizes tasks efficiently to meet deadlines and handle workloads.
• Strong Communication Skills – Communicates clearly and professionally with team members, management, and customers.
• Quick Learner with Strong Follow-Through – Grasps new concepts rapidly, completes tasks diligently, and adapts to new challenges.
• Trustworthy and Confidential – Maintains integrity and handles sensitive information with discretion.
• High Energy and Personable – Approaches work with enthusiasm and a positive, engaging attitude.
• Basic Understanding of Accounting Principles – Possesses foundational knowledge of accounting practices and terminology.
• Previous Experience Preferred (1–3 Years) – Ideal candidates will have relevant experience in a similar administrative or office support role.