Residential Chief Engineer

Four Seasons Hotels and Resorts; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Plan

Discounts & Travel programs

Job summary

Four Seasons Resorts Orlando is seeking an Engineering Manager to support the Director of Engineering in daily operations, preventive maintenance, and asset preservation for the luxury residential property. You will coordinate resident services, vendor services, and building maintenance programs to ensure safety, efficiency, and adherence to Four Seasons standards.

The role combines technical oversight with resident-focused service, supervises maintenance activities, and may require after-hours

Qualifications

• Experience leading building operations and resident-focused service.
• Ability to coordinate multiple vendors and in-house teams.
• Strong understanding of building systems (HVAC, electrical, plumbing) and safety compliance.

Responsibilities

• Lead daily engineering operations and coordinate maintenance programs.
• Oversee HVAC, electrical, plumbing, life-safety systems, and general building equipment.
• Manage 3rd party vendors, contracts, and service providers.
• Respond to emergencies and support resident service requests.
• Maintain records, preventive maintenance schedules, and budgets.
• Collaborate with Residential Operations and other departments.

Skills

Engineering leadership

HVAC systems

Electrical & plumbing

Life safety

Vendor management

Tools

Service Request Management System

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

The Opportunity:

About the Role:

The Engineering Manager supports the Director of Engineering in the daily operation, maintenance, preservation, and enhancement of the residential property's building systems, common areas, and physical assets. This position is responsible for coordinating day-to-day engineering operations, preventive maintenance activities, resident service requests, vendor services, and building maintenance programs to ensure the property operates safely, efficiently, and in accordance with Four Seasons standards.

The Engineering Manager works closely with Residential Management, residents, contractors, and service providers to support building performance, regulatory compliance, asset preservation, and resident satisfaction. This role combines technical knowledge, operational oversight, and resident service with limited supervisory responsibilities to support the overall success of the Residential property experience.

This position is actively involved in daily building operations and maintenance activities and may be required to respond to emergencies, critical incidents, and operational issues outside normal business hours.

What You'll Do:

Professional Standards

Conduct oneself in a professional manner at all times, reflecting the standards of Four Seasons Hotel and Residences.

Promote a culture of safety, service excellence, teamwork, and accountability.

Represent the Engineering Department professionally in interactions with residents, homeowners, vendors, contractors, and internal departments.

Participate in operational, safety, and engineering meetings as required.

Engineering and Building Operations

Serve as the on-site lead for daily building operations while utilizing Engineering resources and support. This role will manage 3rd party vendors to complete repairs and other tasks and eventually build a maintenance team .

Oversee the operation, maintenance, and repair of building systems including HVAC, electrical, plumbing, fire and life safety systems, painting, carpentry, and general building equipment.

Conduct routine inspections of residential units, common areas, amenity spaces, and back-of-house areas to identify maintenance needs, safety concerns, and opportunities for asset preservation.

Coordinate and track work orders through the Service Request Management System, ensuring timely completion and follow-up.

Support preventive maintenance programs designed to maximize equipment reliability and operational efficiency.

Maintain maintenance records, equipment histories, inspection reports, inventory records, and preventive maintenance schedules.

Monitor utility consumption and identify operational concerns, irregular usage trends, or efficiency opportunities.

Coordinate corrective maintenance activities while minimizing disruption to residents and building operations.

Support sustainability initiatives through energy conservation efforts and responsible resource management.

Maintain a clean, safe, and organized work environment and ensure tools and equipment are properly maintained.

Vendor and Contractor Coordination

Coordinate service providers, contractors, and vendors performing work at the property.

Schedule and monitor contracted services, including landscaping, elevator maintenance, window washing, and other building maintenance programs.

Assist with reviewing vendor proposals, scopes of work, and service requirements.

Ensure vendor work is completed safely, professionally, and according to property standards.

Maintain productive working relationships with contractors, consultants, and service providers.

Resident Service Support

Provide exceptional resident-focused service consistent with Four Seasons standards.

Respond to resident maintenance requests promptly, professionally, and courteously.

Communicate effectively with residents and homeowners regarding maintenance activities, repairs, and service updates.

Ensure timely follow-up and resolution of resident concerns related to engineering and maintenance operations.

Collaborate with Residential Operations, Security, Finance, and other departments to support a seamless resident experience.

Financial and Administrative Responsibilities

Assist with monitoring departmental operating expenses and budget performance.

Track purchase requests, maintenance expenditures, and vendor-related costs.

Support capital improvement projects and building maintenance initiatives.

Assist with vendor invoice review and service verification.

Prepare and keep a calendar to maintain operational reports, maintenance records, and departmental documentation.

Life Safety and Emergency Response

Support compliance with all life-safety requirements, emergency procedures, and building operating standards.

Maintain familiarity with critical building systems, emergency equipment, utility shutoffs, and response procedures.

Participate in emergency response activities involving fire, flooding, power outages, equipment failures, severe weather, and other building emergencies.

Promote a safe environment for residents, employees, contractors, and visitors.

Support building readiness efforts and emergency preparedness initiatives.

Additional Responsibilities

Assist with the onboarding, scheduling, and day-to-day coordination of maintenance team members as needed.

Support employee engagement and sustainability initiatives, including participation in the Four Seasons for Good Committee.

Assist with special projects, operational improvements, and asset preservation initiatives.

Provide operational updates and maintenance recommendations to Engineering and Residential leadership.

Perform other duties as assigned.

What we offer:

Energizing Employee Culture where you are encouraged to be your true self!

Comprehensive learning and development programs to help you master your craft.

Inclusive and diverse employee engagement events all year-round.

Exclusive discount and travel programs with Four Seasons

Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

And so much more!

Four Seasons Hotels & Resorts, Employer of Choice

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

Four Seasons Hotels and Resorts, a premier luxury hospitality brand since 1961, operates over 120 hotels and resorts globally, renowned for exceptional service and innovation.

Hospitality Accommodation and Food Services

Sep 2025

Private Equity

Feb 2007

Private Equity

Jan 1994

Footprint

Where they work

1165 Leslie Street, Toronto, Ontario M3C 2K8, CA 10100 Carthay Dr, Lake Buena Vista, FL 32830, US Quai des Bergues 33, Geneva, GE 1201, CH 190 Orchard Blvd, Singapore, Singapore 248646, SG 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA Oeder Weg 15, Frankfurt on Main, HE 60318, DE Hamilton Place, London, England W1J 7DR, GB Jumeira Road 2, Dubai, Dubai, AE